What to do if VKontakte encountered an error while loading an audio recording. Solution to the error: An error occurred while loading data Solution: clear the audio cache in the VK application

It is difficult to imagine a user who would not want all the actions he planned to happen perfectly. But, if it was not possible to avoid troubles, and a VKontakte error occurred when loading an audio recording, there is only one thing left to do: deal with the difficulties that have arisen. But before that, you need to understand the reasons for what happened. The following can cause problems:

• incorrect format of the uploaded file;
• conflicts between the site and connected plugins;
• outdated version of browser or application;
• outdated version of the player;
• problems on the server;
• incorrect security settings;
• errors in the protocol.

Of the listed causes of problems, only problems on the server cannot be fixed with your own hands. In other cases, it is enough to be patient and willing to deal with difficulties in order to understand the current situation. Users do not expect anything complicated.

The most difficult thing will be for those individuals who see error code 0 on the monitor in VK. They will not be able to restore normal operation of the social network on their own, since the appearance of such a message indicates a malfunction of the servers. Typically, the mentioned entry appears after large-scale updates, when developers are unable to immediately synchronize the operation of all involved systems, and some of its parts turn out to be incompatible.

The only way to deal with such a failure is to wait. Neither changing the file format nor rebooting will help restore network operation. Adding audio recordings, photos and videos will remain unavailable.

What should I do if VK says “an error occurred while loading the audio recording”?

If an error occurs while downloading an audio recording, you should:

1. restart your computer, Android or iPhone;
2. make sure that the format and size of the downloaded file meets the requirements, and if necessary, convert the recording to mp3;
3. update the application on your smartphone or browser on your computer and laptop (updating and enabling automatic updates occurs in the settings of the application or browser);
4. try to change the browser (even the Yandex browser will do);
5. temporarily disable the involved plugins and try downloading again;
6. go to the social network settings and in the “Security” section, check the box next to the item mentioning “encrypted connection”;
7. go to the network connection settings on your PC and uncheck the ipv item

In the event that the listed measures do not help correct the current situation, and the error persists, the last option remains. It consists of contacting VKontakte support agents. But, having decided to write to the contact center, you should be patient, since the first thing the operators will do is offer to perform the actions already listed above. Only after making sure that they do not help, consultants will try to find other ways to deal with difficulties.

All Runet users, from children to the elderly, have had a personal page on the VKontakte social network for many years. Some see this as a great way to communicate with friends and family; for some, VKontakte is a way to earn money or, on the contrary, relax by watching movies online and listening to their favorite music.

Unknown errors in VKontakte music playback

Unfortunately, not a single social The network in the world cannot work without possible errors, breakdowns and other troubles. This is sometimes very frustrating for users who, for example, want to relax a little while listening to their favorite songs. But it often happens that suddenly an error occurs when loading an audio recording. It's funny, but people react very differently to this situation. Some people start looking for reasons from their computer: clearing the cache, removing certain filters, etc. Others are overcome by outright panic, which forces them to write to the support service. Well, the third type agrees to simply wait until the disappointing message “an error occurred while loading the audio recording, try refreshing the page” disappears. Each user in this situation is right in his own way, but in any case there are a couple of general recommendations for such a case.

Problems caused by the user

1. Be sure to check for an updated version of Adobe Flash Player on your computer. Very often this is where the whole problem lies. Often, if an error occurs while loading an audio recording, it is the unupdated Flash Player that is to blame.

2. The most common but sometimes effective method may be to use another browser or completely restart the computer. By the way, if an error occurred when loading an audio recording in only one browser, it may be worth reinstalling it or updating it to a more modern version. If this does not help, check its compatibility with your device.

Computer error

1. One of the main reasons may be slow Internet speed, which simply does not allow the VKontakte playlist to play well and without errors. On special online resources you can check the speed of incoming and outgoing traffic or consult with your provider by phone or online support service.

2. It happens that users, trying to protect their computer, install anti-virus programs. This may also be the answer to the question why an error occurred when loading the audio recording. VKontakte is a popular social network. a network that many programs mistake for a malicious site without good reason, and this ban can only be canceled using the anti-virus system settings.

3. It also happens that the settings of your operating system may not accept some files that the computer has to deal with. Check thoroughly all the specified sound settings and the compatibility of all drivers. Usually this takes very little time, but the result is not long in coming, and soon the music begins to play again without any problems in normal mode.

Site problems

1. And the sixth reason, which we, ordinary users, unfortunately, cannot influence, is problems with the site servers themselves, because they store very large amounts of information, which is sometimes difficult for technology to cope with. Do not rush to contact support, as most likely they have already been notified and are trying to correct all errors and inconveniences as quickly as possible.

It’s very good if you solved the problem when an error occurred while downloading an audio recording. Remember that this is the most common, very small problem that should be correctly solved once, put an end to it and forget it forever!

In contact withloading error, troubleshooting

When trying to log into the VKontakte social network, users may be deprived of this opportunity due to an error. The pop-up window usually indicates the error number and a small text to help diagnose the problem. In contact withloading error can be eliminated using standard Windows tools.

If the site does not load on VK, then first you should check whether there is internet. If available, try to solve the problem by accessing the vk.com website from another browser. A positive result indicates a problem with the program that needs to be cleaned or reinstalled. Sometimes you just need to wait a while due to a reboot of the VKontakte server, which happens extremely rarely. VKontakte has encountered an error for another reason, namely, the specified login and password are not accepted. You need to make sure that you entered them correctly. However, if this notification is repeated, then your account has been hacked (we will tell you what to do in this case) and your data has been changed. Availability of the page is also returned by phone number. High-quality and inexpensive promotion on VKontakte is available at link .

To do this, click on the “Forgot your password?” link, then indicate the phone number to which this page is registered. After clicking on the “Next” button, you need to reproduce the designations from the picture and confirm whether this is your page. Having received the code by phone, enter it in the specified field and click “Change password”, which is what you should do. To avoid hacking, install an antivirus if you don’t have one, or keep it updated. In addition, if as a result of your search you find the vkontakte.exe program on your computer (this is a fake program that contains errors and has come to you), then delete it. In addition, you should edit the host file, which has apparently been modified by the virus. You can get likes for photos and posts on VKontakte by ordering this service .

You will need the etc folder. A quick search is performed by entering the following entry into the address bar of Explorer - C:\Windows\System32\drivers\etc. There is a hosts file that can be opened using Notepad, one of the standard programs. Except for line 1127. 0.0. 1localhost, you can delete everything and save the file. If saving is not carried out, first select “Properties”, then “Security”. After that, click “Change”. In the new window, check all the boxes in the “Allow” column and click “Apply”. Now you can edit the hosts file and save it. After this, the access rights should be returned to their place for security reasons. After these steps, you need to restart the computer - and access to VKontakte is free. If VKontakte does not open, you can find additional information.

Audio recording errorIn contact with

At least once you could see the message “An error occurred while loading the audio recording” in the window. To do this, you need to refresh the page by clearing the cache (F5 key or Ctrl+R combination) so that audio recording errorIn contact with was eliminated. If In contact withwrites an error, then you now have enough information to eliminate it. You can add subscribers with high-quality accounts to the VKontiakte group on this

What to do when audio recordings do not load (music does not play) in the VKontakte application on your phone or tablet? What to do if the music is missing? Here we will give specific solutions to this problem, and also understand why this happens.

This instruction is current for 2019.

Attention: sometimes it happens that VK is buggy. If you play any song, there will be an error when playing the audio recording. And so it is for everyone. In this case, there is nothing to do but wait. Listen to music somewhere on another site. Solutions for other cases are below.

If you have a bug in the old version of the VKontakte application, when you go to “Music”, “My audio recordings”, this is due to the fact that background listening to music on the phone from November 1, 2017 is limited to 30 minutes per day. You will have to update the application to remove the error. Perhaps if you don't do this, you won't have any music at all. It turned out that the freebie was not eternal! Read more at the end of the page.

The music is gone

Solution: log out and log in

Try logging out of your account in the application (that is, from your page) and logging in again. Just make sure you remember your username and password first. This usually fixes the error when the music is missing:

1. Fifth button on the bottom row.
2. The gear button at the top right will open the settings.
3. At the very bottom is the point "Go out".
4. Log into the application again by entering your username and password.

If you don’t remember your password, you will have to make a new one, that is, restore access: Recovering a password, VKontakte access. The most important thing here is that the page is linked to your current phone number.

Errors when playing audio recordings

You want to turn on music in the VKontakte application on your phone or tablet (most often on Android), but the music does not play and you get one of the errors:

It is also possible that you go to “My Music” and all the music is completely gone. In “Recommendations” there is “Error. Try again". In audio recordings of friends, the music also does not show, it seems to have disappeared.

Solution: clear the audio cache in the VK application

For Android smartphones (not iPhones) there is the following solution: clear audio cache. This is the memory on your phone where the songs you play are saved. Gradually it ends and this error occurs. But this setting is not available in all versions of the application.

1. Open the application settings - the fifth button in the bottom row, then the gear button at the top right.
2. Next open "Basic".
3. Find an item "Clear music cache" and press.
4. Turn off "Cache Music"(switch to the right of this inscription).
5. Turn it on again "Cache Music" the same switch.

Now try playing the song again. If it works, congratulations! Now you know how to fix the problem.

If it's still an error, what other ways are there to solve the problem?

1. Change the location where you save the music - if internal memory is selected there, switch to a memory card (go to the application settings, then "Basic" Further "Location").
2. Delete all VK application data in the phone settings: for example, “Settings - All applications - VKontakte - Erase data” and there too "Clear cache".
3. Try restarting your smartphone (turn it off and on again).
4. Uninstall the VK application completely and install it again from Google Play.
5. If you open a recording in the application that has music attached, there will be a “three dots” menu at the top right. Click on them and choose "Open in browser." A page with this song will open in the browser, and you can play it.
6. Change your Android phone to an iPhone (or an Android tablet to an iPad).

Why does this error occur? What should I do to make sure it doesn't exist anymore?

This error occurs when your phone or tablet runs out of memory to save audio. When enabled in application settings "Cache music" it saves each song in memory so that next time you don't have to download it again, but play it right away. And the memory is gradually filled with music. Perhaps this defect will be corrected in the future. Don’t be lazy to update the VK application when new versions appear.

In the meantime, there are two solutions: either disable "Music Caching" in the settings (see above how to do this), or clean the memory from time to time (item in the settings "Clear music cache"). Also, if you are good at Android, you can try changing the location where you save the audio. Maybe now music is saved to the internal memory of the phone, but it should be saved to a memory card - after all, there is more space there.

What should I do if I have a Windows Phone and the audio won’t load and it gives me an error?

Windows Phones are becoming a thing of the past and are no longer supported. The operation of the VK application on them is no longer guaranteed, including music playback. It is best to buy a new phone (iPhone or something normal on Android).

What to do if “Playing this audio is impossible due to the requirements of the copyright holder”?

The fact is that each song has an owner (copyright holder) who controls the rights to copy and reproduce this song. If someone else uploaded a song to the VKontakte website, and then everyone listens to it for free, the copyright holder is not happy with this situation - after all, he does not receive money from it! In essence, they are stealing from him. Therefore, he negotiates with the VKontakte website so that the song cannot be listened to for free. That's when you get this error. What to do? Buy a song or the entire album for money and listen to your pleasure. This is life, nothing personal.

"Background music listening is limited." How to remove the restriction?

There is no way to remove the limitation (error). If you don’t want to subscribe to music, you can only open the full version of VK on your phone (there is no time limit) and turn on the music in it. But this is not very convenient.

There are other paid music services that are no worse, and maybe even better. Many people even do without VK in order to listen to music (after all, before there was no VK, but they still listened to music).

See also

Try “Login” - the start page of the site

If you make the site the start page in your browser, then when you launch it, you will immediately see which of your friends is currently online (they won’t see you), whether you have new messages, likes, marks on photos, etc. You can connect other sites, not only VKontakte. Very comfortably! Login to any site with one click.

How to fix the error in VK: “An error occurred while loading the audio recording..”?

Such problems happen, but they can almost always be fixed. Try restarting the contact first, restarting often helps me. And if that doesn’t help, I clean the browser, clear all the cookies and cache, and after that the error rarely pops up. In rare cases, there is a failure on the site, but it is short-lived. It can also give such an error due to poor Internet speed.

Most often, this problem is associated with errors within the social network, and not on the part of the user.

So you just have to wait and everything will work out

Most often, the reason is that the plugin in the browser is outdated, or there is some kind of error in it. If this concerns your computer, and not the VKontakte service, although there are very often failures there.

The reason may be a poor connection from the provider, or a slow social network service.

In case of this error, you must immediately check that the version of Adobe Flash is up to date; you need to have the latest version; most often, this error occurs precisely because of an outdated version.

The simplest and first thing is to simply try refreshing the page, that is, reload it, and often this works and helps in fixing this problem.

This glitch also happens when loading videos. It's the site itself that's glitching, mostly. One day I couldn’t download anything for a whole day, but the next day the glitch went away and all the functions worked. I think we just need to wait.

How to fix an error in VK: An error occurred while loading an audio recording... everyone who has encountered it wonders. The problem occurs quite often. And, firstly, as a rule, this error is associated with a problem on the site itself, and not with the operation of the user’s system. What to do to remove it:

• come back to the site a little later
• If you assume that this problem is caused by the operation of your computer system, then try restarting the browser, and then go to VKontakte again and open the audio recording download.
• try logging into VKontakte from another browser
• try clearing your browser (cookies, cache)
• After all these actions everything should return to normal.

• VKontakte crashes do happen, and therefore you can try to exit and return to the page several times, or restart the Internet as a whole, since the error or glitch may lie in the network. You can also scan the entire system for viruses and then download the Internet. If it doesn’t help, then it’s a VKontakte error; it can be fixed either in a few minutes or in a day.

  Such a glitch with loading audio recordings is usually associated with the work of the social network itself. networks. The simplest thing is to refresh the page and try to download the audio recording again. If it doesn’t work, it’s better to wait and try again a little later.

  You just need to come back later and everything should be back to normal. You can close the browser and try to repeat the action from another browser if you get the same error when logging in from the previous browser. Or just wait a while.

  If an error like this occurs, you can first try refreshing the page several times. Doesn't help - close and re-open the browser. After that, try downloading the audio again.

  If a similar error occurs every time you download any audio recording, then the advice/answer from VKontakte support should help you:

  

  This sub-item is located in the Protection of Transmitted Data section in the Security section:

  

  Check the box and save the changes.

  Try to exit the Internet altogether, wait 10 seconds and re-upload this entry to VK. It should help. And if not, then this is a failure in the system itself; you will need to wait for some time.

  Problems with downloading audio files on the VKontakte website are usually associated with the resource itself not always working correctly. Certainly. you can try closing it and then logging in again, you can also completely restart the computer, however, most often the only way out seems to be to just wait.