I found an iPhone - how can I unlock it and keep it for myself? What to do if the iPhone asks for the previous owner's Apple iD password Find out the phone number of the previous owner of the iPhone
I can say with confidence that iPhone 6, iPhone 5, iPhone 5s, iPhone 7, iPhone 4, iPhone 4s, iPhone 6s, iPhone 7 plus…. can be found, not just stolen. Why?
Because one day, in a hurry, I simply forgot mine in a cafe and realized it at home, 3 hours later.
My friend also lost his and undoubtedly someone found him. Where am I going with this? I just read “flattering comments” on articles on how to unlock a found iPhone.
What fell was lost. It’s a pity, of course - such devices are expensive, but as one writer said, if you knock out an eye, don’t cry, but be happy that you didn’t knock out two.
What I mean is that if you lost your phone, it wasn’t taken away from you, so it’s not the fault of the finder that someone lost it.
Keeping the phone you find (if you can) or returning it to the owner is a matter of conscience and decency.
If you find it, you can leave it - there will be no sin, but be sure to imagine a picture of how you would feel if you had to give up many benefits for a year and lose your “treasure” in a week.
Is it possible to unlock a found iPhone at home with the Find My Phone function enabled?
When the Find My Phone mode is turned on, it is impossible to reflash, restore or update it through iTunes.
When the “Find my phone” mode is turned on, after flashing the firmware, an activation lock is activated, which cannot be bypassed without knowing the data.
To disable it, you will need an Apple ID and password from the account in which this mode was disabled.
If you don’t have such data, and after flashing the firmware you will be asked for it when you first log in, then you can give this iPhone to a small child to be torn to pieces.
On the one hand, this is good, but on the other hand, the real owner can get into such a situation.
The bottom line is that the device is blocked on the Apple server and no manipulation of the phone will help you.
You need to contact Apple technical support and convince them that the device belongs to you.
Then they will unlock it. How you will prove this is up to you, but if you have documents, then there will be no problems.
If the phone is marked as stolen or lost by the real owner, then your best bet is to think about how to get it back (possibly for a reward).
If you can’t find the owner, then try selling it for parts. If the device is undamaged, and for the latest model, you can get pretty good money at repair shops.
You can also find “help” on the Internet, but there are quite a few scammers there (some forge a check and contact Apple to remove the block.
A pirated option to unlock a found or second-hand iPhone with a blocked apple id function
“I forgot my iPhone lock code” is a statement that often appears among the problems of Apple phone users.
What to do when the lock code slipped out of our heads or you found it or bought it second-hand?
When you buy an iPhone, iPad or iPod touch, you get a tool to track and control the device remotely.
This is the Find My iPhone feature. With this function, you can be sure that your lost smartphone can be found on the map or, in case of theft, blocked.
Here we come to the most important question. Often on Olx and other sites you can buy cheap iPhones that have a lock.
They are described as "not turning on" etc. The phones are cheap, and sellers often don't explain the point and lie, claiming that they can be easily unlocked. Of course, you cannot return the product after purchasing it.
If you have already become a buyer of a locked iPhone and are wondering how to remove the lock, I have bad news. Officially it cannot be unlocked.
A phone with an iCloud Apple ID lock is 99% stolen. Stories that sellers say that “The previous owner forgot to give me the iCloud password” are most often made out of thin air.
Often, in addition to iCloud blocking, the phone is also blocked using the IMEI code and also a police report after the theft.
Remember that by purchasing stolen goods, under the law, you are an accomplice to the crime.
Of course, the Internet does not know the concept of a vacuum, and hackers have long decided to answer the question “Locked phone - how to deal with it?”
They developed the "DoulCi" tool shortly after the release of iOS version 7. How does doulCi work? You need to download the appropriate software package and then run DoulCi HostSetup, which will create a virtual server on your computer.
During this time, disconnect from the Internet and disable all antivirus programs.
The next step is to launch the doulCi iCloud Unlocker program and connect your iPhone using a USB cable to your computer.
This way, you can unlock iCloud and sign in to the new account you created.
Of course, such decisions are risky. There is no guarantee that doulCi will work with the latest versions of iOS, in addition, Apple, along with subsequent versions of iOS, removes vulnerabilities in the system.
Moreover, as I wrote earlier, it is immoral and illegal to use someone else's phone that has been stolen.
If, in addition to iCloud blocking, there is also an IMEI blocking, you will not be able to use the iPhone even after successfully connecting to doulCi. Therefore, it is worth checking the IMEI before purchasing.
When Apple released iOS 8 (specifically iOS 8.3), there was another way to remove iCloud lock for free. Of course, also without a guarantee that it will work.
One Internet user discovered that iCloud can be bypassed using DNS. The user needed to change the DNS addresses to 78.109.17.60.
Sometimes this process even had to be done several times. Of course, the phone must be restored to factory settings.
Only this is not a complete bypass of the blocking. When connected to an external server, you can watch YouTube, videos, play games, listen to music or change settings. Only you couldn't use phone and text messages.
Who is interested in unofficial options for unlocking an iPhone?
Summarizing a record: how to unlock a found iPhone
I have described known ways to bypass the blocking, but you will probably find many more on the Internet.
In the end, I warn you to contact various companies that charge money for unlocking a found iPhone.
Most often, these are ordinary scammers who just want to scam gullible people. Don't get caught. Good luck.
Apple ID is an identifier by which you can find your iPhone, iPad or iPod. Without it, controlling the gadget is impossible. We will talk about how to restore it and find out.
An Apple ID is essentially an email address like " [email protected]", created once when purchasing an iPhone, iPad, iPod or MacBook on the iCloud service. Thanks to it, the familiar Apple services – (Mac)AppStore and iTunes Store – work.
It is thanks to AppleID that you can download any application from the Apple store, find a lost gadget or Apple PC, organize meetings, knowing each other’s location on the map, and much more. De-authorize using AppleID - you will get lost, and the only way to find a stolen or lost device, as in the old fashioned way: by contacting the police, having only the IMEI indicated on the package.
How to find out your Apple ID - real ways
From any device on the search service
Do the following.
Check the information you enter carefully
Please check the entered information carefully.
For example, you can choose a method to restore your Apple ID to your account
Enter your new passwordAll! Now you know your Apple ID and password. Write down this information - and keep it in a safe place. This method works for any Apple device - and you can even use it from a computer in an Internet club or library.
How to find out Apple ID on iPhone, iPad or iPod by serial number, IMEI, iPad or iPod
An iPhone 6 is taken as an example. Give the command “Settings - General - About this device”.
This data may help you recover your Apple ID You will see the serial number, IMEI, and MAC address - using this data, you can find out your Apple ID by contacting Apple support if you have deauthorized and lost both your Apple ID and its password. Remember that there are no “gray” ways to find out your Apple ID - Apple’s security policy has been worked out to the smallest detail.
There are sites that supposedly help you “break through” your Apple ID using IMEI, serial number, etc. This is all nonsense! People who offer to do this are 99% scammers. You can also try to “break through” the Apple ID on imei-server.ru, but this is also a dubious service. No one except Apple and the intelligence services has the right to do this. Don't fall for this trick! Apple is unlikely to reveal all its secrets - the security policy there is such as to protect the user as much as possible and simplify his life, once again without devoting him to the details of “how, what and where to get around”. In addition, the same Apple ID can be used for all existing Apple equipment in the house - it is simply an iCloud account that gives access to the iCloud cloud (Drive), the AppStore, FaceTime, iMessage and allows you to secure your gadget from loss and theft.
How to find out Apple ID on a locked phone or other Apple iDevice gadget
If your device turns out to be locked due to inattention and negligence and you cannot unlock it even to view information about it in the way described above, pull out the SIM card tray by pressing into its hole with a needle, the end of a paperclip or a toothpick.
This is the first information that may be useful for restoring your Apple ID. Now take a look at the back cover of the device - at the bottom are the FCC-ID and IC identifiers, which have a similar format.
This data is indicated differently on different devices. On older models of gadgets, for example, on the iPhone 4s (A1387), the IMEI was not duplicated here. But! There is no serial number anywhere on the outside. Now you can safely write to technical support, if necessary, attaching a receipt and/or warranty card, if possible.
How to find out your ID on a MacBook PC
This requires authorization in iTunes and MacAppStore. Launch iTunes and go to the MacAppStore. Give the command “Store - View account”, however, it will already be “highlighted” in the specified menu item.
This line allows you to find out your AppleID Click the Apple user icon in the main iTunes window.
Your AppleID is also here Now launch MacAppStore and bring up the AppStore store tab. Give the command “Store - View my account”.
Information about your AppleID is also located here. 
Run the above command to see your AppleID If you haven't signed in to iTunes
This is the plan.
Select the one you need
Open application properties
AppleID can be displayed here tooPeek using the iCloud app
Your steps are as follows.
If authorization is successful, AppleID will be in the foreground
Apple ID always appears in the foregroundApple ID on MacBook in Safari browser
You can also peek at your Apple ID by launching the Safari browser built into MacOS and opening the iCloud service in it. Safari autofill will tell you your Apple ID.
Autofill helps you save the entries you need on your MacBook How to Find Your Apple ID on a Windows PC
Windows also has its own ways of “calculating” Apple ID.
Finding an Apple ID in iTunes
A submenu will open and your Apple ID will immediately appear.
You don't have to open iTunes to see your AppleID Now give the command from the iTunes main menu: “Programs - My Programs”. Just like on a MacBook, open the already familiar properties of any of the applications you use through the “Information” context menu; the iTunes interface on Windows is similar to MacOS’s. And just like in MacOS, when you go to the File tab, you will see your Apple ID.
How to Find Apple ID in iCloud App
If you have logged into iCloud using your Apple ID, you will immediately see it in the main iCloud window. The version of iCloud for Windows is no different from the version for MacOS - the interface of both versions is similar, and the Apple ID will always be in its place. If logging in with your Apple ID is unsuccessful, return to iTunes and follow any of the steps described above.
How else can you find out a lost Apple ID?
There is another way to find your Apple ID - search on the corresponding iCloud page. But it's inconvenient.
If you personally bought the Apple iDevice gadget, you should have both the receipt and the packaging from it. It won't be difficult for you to send an official request to Apple. This method is completely legal.
By actively using AppStore applications (even exclusively free ones), iMessage and FaceTime services, and regularly checking the iCloud settings on your device, you will reliably remember your Apple ID.
If you got an Apple iDevice gadget from the previous owner (purchase, gift, you “borrowed it from a friend for a while” - finally, it was simply given away as unnecessary, as outdated) - find out if he knows what Apple ID was on the device, for sure he registered it: in the store where he bought it, they helped him register his Apple ID. If he doesn’t remember the data or inadvertently threw out all the records, ask him to restore information about the Apple ID: when registering an Apple ID, the owner’s e-mail is indicated as a contact with him. If the e-mail to which the Apple ID is assigned is also lost, erase all data on the device and set it up as a new gadget by registering a new Apple ID or “linking” to the AppleID of your other device. Remember that Activation Lock may work on the device - the gadget will not open its iOS desktop for you and will not allow you to start working with it.
It happens that when applying for Apple ID restoration, Apple asks for a scanned copy of the receipt and/or warranty card. There are programs that help you make a plausible check “from scratch.” It is useful to find out which retail outlet or chain of stores sold this device. Attention! Homemade checks, like any forgery of documents, are illegal - there is a criminal article about this in the code. It is strongly recommended not to do anything with the device without the knowledge of the previous owner.
Some scammers offer to restore your Apple ID by asking for a certain amount of money. In less than 1% of cases, you will come across an honest professional hacker who can hack and “steal” any account, calculate, change and/or delete any information, but in case of failure, he would return your money. However, if you “break” someone else’s AppleID, and not yours, you will be held accountable for your actions by law.
How to find out the previous owner's Apple ID: a tricky way for developers
Finding out an Apple ID is actually not difficult: you probably have “inherited” your account on different computers and gadgets, or contact Apple. The best advice is to write down and save your Apple ID and password in a safe place. We wish you never to lose it!
Hi all! Finding out information about where your iPhone was purchased by serial number is useful for several reasons. Firstly, you always have the opportunity to compare this data with your memory and make sure that you are the first owner of the device. Secondly, when buying a device in person, check that the seller is not lying and that the phone was actually bought where the person told you, for example, in America (although you should buy it there too). Well, thirdly, perhaps this information will help you when creating a check (which is necessary for).
As you can see, there are a lot of serious reasons to determine the place where the iPhone purchase was made, and there are also plenty of frivolous ones - for example, just out of curiosity. This means we need to act quickly and decisively! :)
So, we will need:
- iPhone or iPad.
- This checker site is imeidata.net
Updated! The checker site that is discussed in the article has successfully “laid down”. How much is unknown. However, perhaps at the very moment when you read this warning, it will start working again - this has already happened. If not, then you can temporarily use another service.
Preliminary information about the device opens:
- Manufacturer.
- Brand and model of the gadget.
Find the Simlock/Carrier line and click on Free Check Now.
After a short wait, much more detailed information about the iPhone opens, including:
- Purchase Country (country where the phone was sold).
- Purchase Date.
- Sold To (place of purchase).
- Carrier (supplier, but at the same time he is almost always the official seller in the country).
It’s a completely different matter - this is exactly the data about the place and date of sale that we needed!
As you can see, my iPhone was sold by a certain company Haskel LLC (although I absolutely know that I am the first owner and personally bought it from ION). However, this is an official distributor and in such cases there is no need to be alarmed.
However, if the table in this field is AT&T, and they tell you fairy tales about the fact that this is an official phone, for example, for Russia, then you should think about whether you should trust this person at all - after all, his words are a blatant deception.
Or a stolen smartphone is a serious nuisance. The first reason for frustration is the loss of the device itself, which costs a lot. Secondly, the iPhone’s memory stores information that is extremely necessary for the owner and is not intended for strangers. This can be either personal data (photos, videos, personal correspondence) or secret passwords from payment systems, mailboxes, and social network accounts. How are iPhones found if lost or stolen? The article provides ways to search for smartphones even if they are turned off.
Description of the Find My iPhone utility
The place where a phone is lost or stolen can be a street, public transport, a store, a cafe... How There is a method by which it is quite possible to determine the location of a cellular device. We are talking about the Find My iPhone program, which by default is built into the iOS operating system no older than the fifth version.
Using this utility is extremely simple. But there is one important nuance: all settings regarding the Find iPhone application must be made before the phone is lost. Otherwise, determining the location of the mobile device will be almost impossible.
The Find My iPhone service allows you to see the current coordinates of the smartphone’s location, block the device if necessary, or delete any information from it. All these actions are possible if the phone is connected to the Internet.
How to find an iPhone if it is turned off? This process will be described below, but now it is time to consider what settings must be set for the Find My iPhone utility in order for it to work correctly.
Setting up Find My iPhone
How to find the Find My iPhone feature? To do this, open the “Settings” section on your mobile device. Next you need to select iCloud. When prompted for an Apple ID and password, you must enter the required information. If everything is done correctly, the iCloud application menu will open. In order to enable the “Find iPhone” function, you should move the slider located opposite it to the right. Then click the “Allow” button in the request window that appears.
Then you need to activate the geolocation application. If this is not done, the mobile device will not be found even if the Find My iPhone utility is working correctly. You should go to the “Settings” section, select the “Privacy” item and by moving the slider to the right, make the “Geolocation” function active.
In the seventh version of iOS, the Find My iPhone utility has acquired a new Activation Lock feature, which is automatically turned on when you try to change these settings. Thanks to this innovation, an attacker will have much more problems when using or trying to sell a stolen phone.
Now you know how to find the “Find iPhone” function on your mobile device and configure it correctly. The next step will be to establish a ban on disabling the determination of the current geoposition.
Blocking disabling geolocation detection
How to find an iPhone if it is stolen? To do this, you need to make sure that attackers are not able to make certain changes to the settings of your mobile device. The first thing experienced thieves try to do is disable the Geolocation function, which allows you to determine the current location of your smartphone. To prevent them from doing this, you need to take care in advance to block access to this section. You should follow this route: “Settings” - “Basic” - “Restrictions” - “Privacy” - “Geolocation”. The system will require you to enter a four-digit password. You should come up with such a code and write it down on paper so that you don’t forget it later.
After this, the function of determining the current location can be disabled, either by knowing the access password, or after completely reflashing the device. While the thief is trying to carry out the last operation, the rightful owner of the phone will have more time to search for the mobile device.
How To do this you need to use the iCloud system. You can read more about this below.
Finding a smartphone using iCloud
How to find an iPhone 4 that was stolen? Regardless of the device model, the search process using iCloud will be the same. To detect your phone, you need to go to www.iCloud.com from your computer and enter the requested data. The system will require an Apple ID and password.
If the data is entered correctly, you will be logged into the site and the “Find iPhone” button will become available. After clicking on it, the “All devices” tab will appear. In the drop-down list, you need to select the device whose location you want to install.
Next to the name of the lost smartphone there will be an indicator in the form of a green or gray dot. In the first case, this signal indicates that the mobile device is connected to the Internet, and its coordinates will be determined. If the dot is gray, it means it is connected to the network. Don't give up in this case. The article will describe the method if it is disabled.
After completing the above steps, a special map will show the approximate location of the missing mobile device. The smaller the radius of the green circle that appears, the more accurately the geolocation is determined.
After this, all that remains is to write down the treasured coordinates of the iPhone’s location and take them to the police so that their employees can help return the phone to its rightful owner.
Additional iCloud features
Now you know how iPhones are found using the iCloud system. But in addition to determining the location of a stolen device, this service has a number of other useful functions. For example, you can completely erase all information stored in the memory of a missing phone. It is also possible to send an SMS to a stolen cellular device. And the owner of the phone can turn on the iPhone’s emergency siren directly from the iCloud website, which will continue until it is turned off by the rightful owner of the device. This signal is very loud and sounds even when the phone is turned off.
Another handy feature is “Notify me when detected.” When activated, a notification will be sent to the smartphone owner’s email if the device appears on the network, even if the SIM card is changed.
How to find an iPhone if it is stolen? One way could be the new My Friends app, which is described in more detail below.
My Friends program
How to find an iPhone 5 that is stolen or lost? The My Friends application allows you to determine on a map the location of people who use Apple products, regardless of the model of these devices. If two people installed this program on their gadgets and activated it using their Apple IDs, then they can see each other’s geolocations. This can be used as a way to find your missing phone. A prerequisite for determining location is that the device must be turned on.
How are iPhones found using IMEI code?
You can find a smartphone using the iCloud service in 80 percent of cases if the owner hurried and tried to determine the location of the mobile device within a few hours after it was lost.
But how to find an iPhone if you have lost a device in which the iCloud service is not configured properly? In this case, the IMEI code can come to the rescue. This individual number consists of 14 digits. It is unique for each gadget and remains unchanged even when using a different SIM card.
How to use IMEI code to find a missing phone? Firstly, it will definitely be needed when the owner of the cell phone calls the police for help.
Secondly, you need to provide the IMEI number to your mobile operator so that they can assist in detecting the device using satellite equipment.
Also, the IMEI code can help when the owner of the device, for example, in another country has lost an iPhone. How to find if it is turned off? In this case, it is recommended to leave the unique number of the cellular device in a special database that is globally accessible. If someone finds a smartphone with the specified IMEI code, he will contact the owner of the device thanks to the coordinates left in the system.
How to find an iPhone by phone number?
If the owner probably knows that the device was stolen, then how to find the phone? The iPhone may be turned on, and the thieves did not have time to change the SIM card. You should call this number from another mobile phone. Perhaps the attacker will agree to return the stolen phone for a reward.
If there is no connection with the mobile number, you need to write to the police. You should indicate the estimated time and place of the crime, IMEI code and SIM card phone number.
Police officers, together with the mobile operator, will try to establish the geoposition of the device and, possibly, return the iPhone to its rightful owner.
How to find an iPhone if it is turned off?
If the missing phone is turned off, there is still a chance of it being returned to its owner. The development of Apple, which was already mentioned above, can again come to the rescue. How to find an iPhone if you have lost the device with the correct settings for iCloud? In order to try to determine the location of a mobile device, you need to log into the specified system from your computer and click the “Find iPhone” button. This process has already been described in detail above. The location of the gray dot on the map will indicate the coordinates where the phone was last located before it was turned off.
If the owner is familiar with a certain location, then he should remember where and under what conditions the cellular device could have been lost. If the specified geolocation does not tell the owner of the iPhone anything, it means that the gadget was stolen after all, and the obtained data should be reported to the police.
A prerequisite for determining the last location of the phone is the active “Last geoposition” mode. Below is a detailed description of how you can enable this useful feature.
“Last location” mode
The iOS 8 operating system pleasantly surprised mobile device users with the presence of a new mode in the Find My iPhone service, called “Last Location”. How are iPhones found using this application? “Last location” allows gadgets to send the coordinates of their location automatically shortly before the battery is completely discharged.
To enable this function, you need to follow the route: “Settings” - “iCloud” and there activate the “Last geolocation” mode by moving the corresponding slider to the right.
The data transferred by the iPhone will be stored in the iCloud system for 24 hours after the mobile device is turned off.
Conclusion
In order for the search for the missing phone to be completed successfully, the owner of the gadget should carry out preparatory work in advance. It is necessary to install and properly configure special applications for iPhones. This will help determine the location of a stolen or lost mobile device. It is also recommended to protect the device with a password and set the necessary locks. It is better to store important information not on a memory card, but in cloud storage. Once an iPhone has been stolen, its owner should act immediately. If you can determine the geolocation of a stolen device within a few hours after the crime has been committed, then the chances of success are high. Don’t hesitate, because this plays into the hands of criminals.
What is an Apple ID? This is an account used on Apple devices for authorization in iCloud, AppStore and other services. How to find out Apple ID? If you managed to forget this identifier, we will help you remember it. Moreover, it is written literally everywhere in smartphones and tablets. We will also tell you how to clarify your Apple ID on locked devices and teach you how to recover your account password.
It is difficult to forget your Apple ID, since it is exactly the same as the user's email account. Therefore, the easiest way to find out your Apple iD is to remember your email address. If for some reason you cannot remember the address of your mailbox, pick up your iPad/iPhone and go to the iCloud settings - this is where you will see the name of your account.
How else can you find out your Apple ID? Another easy way is to look at the AppStore. We launch the application, go down to the very bottom and see your identifier here. If you have already deleted your account from the device, it is quite possible that data about it remains in the iTunes program - launch the program, go to the “iTunes Store” section and look for the Apple ID.
In the same way, you can view the Apple ID in already installed programs by using the “My Programs” item in iTunes - call up information about any application, where you will see the name and login of the buyer.
How to find out your Apple ID password
We already know how to find out Apple ID. But how can you remember the password for your account? To do this, we can offer three solutions at once:
- Sending a request to Apple involves a long wait and the need to confirm that the device was legally purchased;
- Recover your password by answering security questions - these questions are asked during account registration. Answer the questions and you can set a different password;
- Recover your password by email – request a password recovery, follow the link in the received email and set a new password to replace the old one.
The last two solutions are the simplest - they do not require a long wait.
How to find out Apple ID on a locked iPhone or iPad
In order to unlink a current account, you need to know its password. The same is necessary to unlock a locked device. How to find out Apple ID on a locked iPad or iPhone? If you managed to buy a locked device, we can only sympathize with you - most likely, you have become a victim of scammers.
You have two options:
- Find the previous owner (which is most often impossible);
- Find out Apple ID by IMEI.
How to find out Apple ID by IMEI and what is it for? The thing is that after receiving information about your Apple ID, you can try to write a letter to the previous owner asking him to send you the password for the account - sometimes this works. In order to obtain information on IMEI, you need to know the UDID number - you can look it up in the driver properties when connecting the device to the computer. Go to the driver properties, select “Path to device instance” - the UDID number will be indicated after USBVID_05AC&PID_12A8 (a long sequence of letters and numbers will be placed here.
To obtain an Apple ID by IMEI, you must use special services that provide information by IMEI and UDID. The procedure is paid and expensive, so it is best not to buy locked or used Apple smartphones and tablets from dubious persons - any problems are possible with such devices.
Bring up the Apple menu and go to System Preferences. Click on the iCloud icon - the user ID will be written here. You can also look at “Internet Accounts” or launch iBooks by looking at the ID in the “Store – View My Account” menu. The ID is also registered in one more place - in iTunes, in the “Account” menu.
Everything is simple here - launch iTunes and go to the “iTunes Store - View my account” menu. This is where the Apple ID will be registered.
How to find out the previous owner's Apple ID
Did you get a used smartphone or tablet and want to find out the Apple ID of the previous owner? If he did not delete the data from the device he sold or gifted to you, you can verify your Apple ID in the iCloud settings or in the AppStore, following the instructions described above. If there is no data, you will have to find the previous owner, ask him to disable the Find My iPhone function and unlink the current account.
If the previous owner used Find My iPhone, your device will have Activation Lock enabled—you won't be able to activate it under your account.
If nothing works out
If you are trying to remember the Apple ID on your own locked iPhone/iPad, but nothing works, contact Apple technical support. You will need scans of receipts and documents for your device. After checking all the data, technical support will reset the Apple ID and password on your device - this procedure may take 2-3 weeks.