Windows marketplace connection error. Windows Live won't start. We fix the error. Additional required applications

19.09.2023 -

Social and Gaming: up and running

2019-12-23T19:42:42.5047577+00:00

Note If you can’t connect to the Xbox Live service status website, contact your Internet service provider (ISP) for help.

Verify you're in a locale that supports Games for Windows Live

To connect to Games for Windows Live, you must be in a supported Games for Windows Live locale. Games for Windows Live is not available in all countries. For more information, see Xbox Live Countries and Regions.

Install the latest Games for Windows Live software

To sign in to Games for Windows Live, you must have the latest update to the program installed. To resolve this issue, download and install the latest Games for Windows Live setup files.

Note Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software available on the posted date of the file. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Enable UPnP

You must enable UPnP to connect to Xbox Live. Most available routers and firewalls support UPnP IGD (Internet Gateway Device) protocols. However, by default, the router will not enable these settings. See your router’s manual or the Help files for help, or contact your network administrator.

Commercial firewalls, such as those at universities, libraries, and corporations, do not typically support UPnP IGD specifications. Gamers who try to play from school or from a dorm room may be unable to connect to Xbox Live. If this is the case, contact the IT Administration office to see whether they can enable Xbox Live for the network.

Clear the Internet cache

Make sure that you’re viewing the latest version by clearing the Internet cache. Here's how to do this on a Windows 7-based computer:

Close any open Internet browser windows.
Select Start, and then select Control Panel. If the Control Panel window is empty, select View all Control Panel Options in the navigation section of the window to display all the icons.
Select Network and Internet, and then select Internet Options.
In the Browsing history section on the General tab, click Delete.
Select the Temporary Internet files and Cookies checkboxes, and then select Delete.

Open the ports for Games for Windows Live

Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We don"t recommend this workaround but are providing this information so you can implement it at your own discretion. Use this workaround at your own risk.

The following ports must be open for inbound and outbound connections to work for Games for Windows Live:

TCP port 3074
UDP port 88
UDP port 3074

For information about how to configure port settings on a firewall, router, or gateway, see the documentation that was included with the device, or contact the network administrator or local technical support for help.

For more information about how to set up a firewall to work with Games for Windows Live for Windows-based computers, see Set up a Windows Media Center Extender.

If you’re still experiencing connection problems to Windows Live, you must configure your router or gateway device to enable UPnP or port forwarding. You should enable UPnP if your router supports this feature. It handles Network Translations so that port forwarding is not required.

For more information about how to verify compatible home networking devices, see Choosing or configuring a new networking device.

This article provides a heading to a list of Xbox Live-supported routers that have UPnP feature functionality. Unfortunately, not all routers support UPnP. If your router doesn’t support UPnP, you’ll have to open these ports and map them to the IP address of the computer that’s running Games for Windows Live.
If you have questions on how to enable UPnP or port forwarding on your router or gateway device, contact the hardware manufacturer for help.
If your network is set up to use IPv6, see the recommendations for an IPv6 feature set for home routers that are compatible with the Microsoft Windows family of operating systems.

Allow Games for Windows Live through a firewall

Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so you can implement it at your own discretion. Use this workaround at your own risk.

Note Don"t open a port for a program you don"t recognize.

You may have to configure an exception in your firewall, proxy, or Internet security software to allow the Games for Windows Live software (GFWLClient.exe) to work. By default, this file is in the following location:

C:\Program Files\Microsoft Games for Windows Live\Client

If you use Windows Firewall, the latest installation of the Games for Windows Live update will give you the option to add the software to your exceptions list. Otherwise, see the documentation that was included with your firewall, or contact the network administrator or local technical support for help.

Install the latest service pack for Windows

Games for Windows Live requires you to install the latest service pack for Windows on your computer. To obtain the latest service pack, visit the Service Pack and Update Center.

Troubleshoot your Internet connection

Your computer may be experiencing Internet connection issues. To help resolve these issues, go to Fix network connection issues.

Additionally, the Background Intelligent Transfer Service (BITS) may be disabled, or you may not have permissions under your user profile to use the service. Follow these steps to resolve the problem:

Sign in to your computer as an administrator.
1. Search.
2. Type services.msc, and then select Services in the search results.
1. Select Start.
2. In the Search programs and files box, type services, and then select the Services icon when it appears.
under Services (Local).
Select Properties.
On the General tab, set Startup type to Automatic.
If the service isn't running, select Start to start the service.
Select OK to close the Properties dialog box.

If the error still occurs, determine whether BITS is configured correctly. Here's how:

Open the Microsoft Management Console Services snap-in.
For Windows 8 and Windows RT:
1. Point to the lower-right corner of the screen, and then select Search.
2. Type services.msc, and then select in the search results.
For Windows 7 and Windows Vista:
1. Select Start.
2. In the Search programs and files box, type services, and then select the Services icon when it appears.
When the Services window opens, right-click Background Intelligent Transfer Service under Services (Local).
Select the Log on tab.
Under Log on as,select the Local System account checkbox.
In the Hardware profiles list, examine all listed profiles to make sure that they"re set to “Enabled.” If any profile is set to “Disabled,” select the profile, and then select Enable.

Contact your Internet service provider

If the previous steps didn’t resolve the problem, contact your Internet service provider for more help.

If Windows Live Movie Maker does not start on your computer, then most likely there is something you have not taken into account. Let's consider the necessary conditions in which the program must work and some of the subtleties of its use.

To resolve the Windows Live startup error, you need to conduct a series of checks on the status of the software and computer.

Windows Live is designed to work on Windows Vista, 7 (in 32-bit and 64-bit editions), 8, 8.1 (also in 32-bit and 64-bit editions).

To record movies using it directly to DVDs, you need to install Windows DVD Studio on your PC. It is included in the Vista OS and Windows 7. To record video from a webcam, Film Studio must be installed on a PC together with Windows 7.

The types of video and audio files it uses depend on the version of Windows installed.

RAM must be at least 1 GB. For working with high-definition video - from 2 GB.
A single-core processor of 2.4 GHz or higher is recommended. And for high-definition video editing - dual-core and higher.
Internet Explorer 7 (or later), Mozilla Firefox from 3.0.1, Safari from 3.1 are required as a web browser.
Internet access must be dial-up or broadband.
The video adapter or video driver must support Microsoft DirectX from 9.0c and Pixel Shader from version 2.0.

DirectX Diagnostics

To determine the version of DirectX that is supported by your video adapter, you need to use the Microsoft DirectX Diagnostic Tool. You need to launch DirectX diagnostics in Windows 7 using the Start button, then enter “dxdiag” in the command field. In the list that appears, set the cursor to dxdiag. On the Monitor tab, find the “DDI Version” parameter.

To run diagnostics in Windows 8 or 8.1, after clicking Start and entering the dxdiag command, select it in the list. Open the System tab and find the parameter value for “DirectX Version”.

Additional required applications

Photo Album and Wind Media Player must be installed.

ATTENTION. Installation (removal) of Film Studio is carried out using the administrator account. Sometimes the DirectX Diagnostic Tool does not display the device driver version correctly.

Other Features

In addition to system requirements, different versions of Film Studio have their own characteristics:

Movie Maker and Photo Album must be installed together and updated to a compatible version;
Windows Live cannot be used in Windows 7 or 8.1, which do not include WindMedia player;
Since the program intensively uses the graphics processor of the video adapter, when using adapters of earlier versions or those not designed to work with high graphics, problems with video visualization and effects will arise. To fix this, you need to update your graphics driver. First, check for updated drivers. If they are missing, try installing drivers from NVIDIA, Intel or ATI/AMD directly from their official resources;
The program may not run on a PC with Windows 7 if the adapter does not support DirectX 10;
If error c945000e appears, you need to check whether your computer meets the system requirements;
If the program fails to start, check for the video adapter driver update. To do this, you need to go to the Microsoft support web page and install the Direct3D update for your DirectX 9 video adapter.
If you use graphics hardware without special drivers in the Windows 8.1 environment, the performance of the program may be limited;
If the video is speeded up more than four times, the sound will be muted automatically;
The specific video saving options in previous versions are not compatible with Windows Movie Maker 2012;
Video stabilization and the “prepare to save” function are available only in 8.1;
The MPEG-2 video format is only supported in 8.1 Professional with Win Media Center. If you need to play MPEG-2 when using 8.1, then you need to update the OS to 8.1 Professional with Wind Media Center or install an MPEG-2 video decoder;
When used in 8.1 or Server 2012 for MPEG-2, you need to install an MPEG-2 video decoder;
To install the program on Server 2012, you need the server components “Media Foundation”, “User Interface and Infrastructure”, “Desktop Features”.

Now you know why Windows Live Movie Studio won't start on your computer. We hope that with the help of our publication you found the cause and were able to cope with it.

Leave your comments.

Games for Windows Live is a free online service from Microsoft focused on online gaming. GFWL features a profile system that allows users to add friends to track their activity and chat. Some games can be played together with XBox 360 users.

GFWL - collected a sufficient number of complaints, Microsoft realized their mistake, and in 2015 the project was finally stopped. As a result, the number of bugs and errors has increased significantly.

User comment: "unpopular, difficult to use, awkward, and has terrible multiplayer support."

Fixing bugs related to GFWL

User problems are directly related to Windows 10, since the project (GFWL) is no longer supported, it is becoming increasingly difficult to run new products on your PC.

Don't forget to set Windows 7 or 8 to compatibility mode for all games and the GFWL application.

"Clean" installation. Using the same method, reinstall the game with which the problem occurred.
Click “Start” and select “Settings”.

Select "Applications".

We are looking for GFWL in the list.

LMB delete.
Use the link to download the latest version of the installer from the official website.
Right click on setup and select “Properties”.
Go to the “Compatibility” tab and select compatibility for Windows 7.

Optimize\check your operating system for errors.

To do this, use one of the programs listed below.

Download, install, launch the utility.
Please note that there are recommendations.
Start by updating your databases.

Go to the “Maintenance” tab and perform system optimization, and then run the “Full Scan” (this includes solutions to system problems and troubleshooting various problems, including the registry).

It will take very little time, and the first test of your PC will be very surprising.

Working in the background, the utility will fix minor problems and monitor potentially dangerous programs.

Install Windows Live Sign-in Assistant. This is the latest official subscription assistant from Microsoft. We remind you that the program is simply necessary to use Windows Live Messenger.
Download from the link.
We install.
Enter your account and password.

Let's launch.

We transfer the files necessary for the system.
Go to the folder “C:\Windows\SysWOW64”.
Copy the files named “xlive”, “xlive.dll”, “xlive.dll.cat”, “xlivefnt.dll”, “xliveinstall.dll”, “xliveinstallhost.exe”.
Paste all the files into the “C:\Windows\System32” folder.
Go to the root folder of the game (where the .exe file is) and paste the files.

If the above methods did not work, make sure you did everything correctly.

"Games for Windows" is a platform that allows you to enjoy popular games for the Windows operating system. Thanks to it, you can connect your computer and Xbox console into a single network. But what should you do if, when you launch this program, a window appears with the phrase: “connection error”? We will solve this problem in the article!

Features of the program

As noted above, the platform helps connect the console, personal computer, and Windows Phone smartphone into a single gaming system. This means that users can play on the same server from different devices. Having gained access to this platform, the player can interact with other users via chat and monitor their statuses and new achievements. Thanks to the service, you don’t have to update games yourself, because the program will do it for you. It's worth noting that registering for Games for Windows Live is simple. All you need to do is enter your email address and wait for the confirmation email.

The Games For Windows Live connection error is not critical and occurs among many players.

Available games

The system allows you to download games and add-ons through a virtual store. The most popular games in the store are:

Anthology "Batman: Arkham" is an action game based on the comics about the adventures of Batman.
"Resident Evil" is a third-person shooter. The main character will have to fight hordes of bloodthirsty zombies, saving people from a biological virus.
"Dirt 2" is a racing game that allows the player to get closer to rallying. In the game you have the opportunity to compete with racing legends such as Ken Block, Davis Pastrana and Dave Mirra.
"Fallout 3" - plunge into a post-apocalyptic world and survive in the wasteland. Of course, you will have to interact with both positive and negative characters.
"GTA 4" - you try on the role of Niko Bellic - a former soldier who came to Liberty City for revenge. You must complete missions, steal cars and participate in races to complete the game.

In 2010, an addition was released, thanks to which you can play games that were released in the eighties on slot machines.

How to solve a problem?

Games for Windows Live connection error is easy to solve. Many who use this client encounter this problem. We advise you to perform the manipulations described below in the list.

First, check your Internet connection. If it is missing, reboot the router or contact your Internet provider.
Do not forget to update the service to the latest version, first uninstalling the old one.
Most often the problem occurs on the Windows Vista operating system. To resolve the issue, run the service in Vista compatibility mode.
You also need to make sure that you downloaded the client from the original Xbox website. If you downloaded the game along with the client, then during installation you must check the box to download the full version. In most cases this helps.
A connection error in Games for Windows may be caused by starting the operating system in safe mode.
Try running the client as an administrator.
Check your Games for Windows Lives keys to make sure they are entered correctly.

If you follow all the steps, the Games For Windows Live connection error will be resolved.