What to do if Kaspersky antivirus is not updated. Why is Kaspersky not updated? Kaspersky Anti-Virus is not updating, what should I do?

Kaspersky Lab requires no introduction. This is one of the best (if not the best) security application developers for the Windows operating system. Its antivirus and internet security products are the most popular and offer value for money.

After installing KIS, I activated the product by entering the license key and then manually updated the database to the latest available version. And after that, I did not open Kaspersky, because I was under the impression that it would automatically load the database and would not require manual intervention, but I was wrong. About 5 days ago I discovered that Kaspersky does not update the virus database automatically and decided to find a fix for this problem.

I asked myself: why is Kaspersky not updated? And most importantly, how to solve this error?

The main reasons why Kaspersky is not updated

• The reason may be that previously another program was installed on the PC to protect against viruses, which could simply have been uninstalled incorrectly or incompletely.
• Sometimes, even if the program is correctly uninstalled, errors may occur because recovery protocols were left behind.
• This problem can be solved very simply: you need to properly clean up the remnants of the previous program.
• If you do not understand such things yourself, then use special programs that will help you delete unnecessary files.
• To clean up the remnants of such utilities, you will need a powerful program.
• After clearing the databases and recovery protocols, reinstall the program and try updating the databases.
• Also, the problem may be that the Demo (or unlicensed) version is installed.

If you also have problems with automatic updates of Kaspersky Antivirus or Kaspersky Internet Security, you can try the following solutions.

It is also worth checking that your computer is connected to the Internet and that you have not blocked Kaspersky in any way.

Make sure your system date and time are correct

Before you begin troubleshooting, make sure that your system date and time are correct, as Kaspersky depends on your system date and time to load the virus database.

Teach Kaspersky to automatically download updates

It is very important. With default settings, Kaspersky products regularly connect to the server and automatically download available updates. But if you have changed this default setting, you need to set it to download updates automatically by following the instructions below:

1. Launch Kaspersky. To do this, double-click the “Kaspersky” icon on the taskbar or notification area.
2. Click on the small option Settings located in the lower right corner to open Kaspersky settings.
3. In the left panel, click " Additionally" to view the different options on the right side. Now click Update Options on the right to go to the Update Options page.
4. here make sure the first option is selected Loading and install updates automatically, and if not, select the same to automatically download and install updates.
5. Then click " Configure the update launch mode", set it to Automatic and click the "Save" button. Ready!

Enable update tasks when running on battery

This is the most important and with default settings, Kaspersky does not run scheduled scans or update the virus database when running on battery power. In short, if you charge your laptop battery when the laptop is turned off and always use the laptop on battery, this could be the main reason why Kaspersky is not updating the database automatically.

To configure Kaspersky to download and install updates while on battery power, you need to follow the steps below.

1. Open the window Kaspersky. Click the Options button in the lower right corner to open Settings.
2. In the left panel, click " Performance" to see several parameters related to Kaspersky performance.
3. Right remove checkbox“Disable scheduled scanning tasks” when running on battery power. Ready!

Configure Kaspersky to not use a proxy server

For users who need to connect to the Internet using a proxy server, Kaspersky offers options for using a specific proxy server. If you are not connecting to the network using a proxy server, make sure that the "Don't use a proxy server" option is enabled by following the instructions below.

conclusions

These are the main reasons why Kaspersky is not updated. We hope the article was useful to you. Tell us about it in the comments!

According to statistics, new types of malware emerge every day. And even more often! It is quite possible that at the very moment you are reading these lines, a new type of malware is being registered. We will not give an assessment to the individuals who turned the storehouse of human wisdom into a potentially dangerous place - we will leave that to psychologists.

Be that as it may, you should not connect to without an antivirus program at this time.

Computer software protection

As you know, where demand arises, supply does not take long to appear. Many companies offer various solutions to protect data from computer viruses. Some of them are very successful, such as software products from Kaspersky Lab, NOD32 from Eset, etc. These solutions are deservedly popular among users. Currently, complex software systems are especially relevant - the so-called “Internet Security” group. They are in the line of every manufacturer, although they may have different names. For example, for Dr.Web it is Security Space, and for NOD32 it is Smart Security. However, protection works properly only if the program has the ability to update itself - to receive updated versions of its own files and virus databases from some source. Otherwise, a situation may arise when new malicious code turns out to be invisible to antivirus detection algorithms. Since the topic is too broad, today we will look at why Kaspersky Anti-Virus is not updated.

Little-known nuances

If Kaspersky is not updated, do not panic - it will always be done in time. Usually the reason can be easily resolved even without contacting user support. Well, we recommend rolling up your sleeves and... first, carefully read what to do if Kaspersky is not updated.

One of the reasons is the action of a virus that made changes to the system In Windows, you can access it by following the path c:\Windows\System32\drivers\etc\. By making changes to its structure (edited with notepad), you can redefine the addresses of Internet resources or block access to antivirus servers. Result - Kaspersky is not updated. We recommend that you familiarize yourself with the normal content of hosts (available, for example, on Wikipedia) and edit it if necessary.

The next possible reason why Kaspersky is not updated is an unstable Internet connection.

In this case, the process is simply interrupted at some stage (for example, upon reaching 70%). The solution is simple: you should re-enable the update. It is also worth noting that sometimes the indicator freezes at 99% and nothing happens for a long time (sometimes up to five minutes). In this case, you should wait a little longer.

If Kaspersky is not updated, it is quite possible that the settings indicate working through a proxy. It is necessary to click the “Proxy server” button in the update source settings and enter the correct data (if there is one) or disable this mechanism (if not used).

Another common reason is that the key has expired. This antivirus is not updated.

According to statistics, new types of malware appear once a day. And even more often! It is entirely possible that at the moment when you are reading these lines, a new type of malware is being registered on the global Internet. We will not give an assessment to individuals who have turned a storehouse of human wisdom into a potentially dangerous place - we will leave that to psychologists. It seems that nowadays you should not connect to the global Internet without anti-virus software.

Computer software protection

As is clear, where demand appears, supply does not have to wait for a long time. A huge number of companies offer different solutions to protect data from computer viruses. Some of them are very successful, such as, for example, software products from Kaspersky Lab, NOD32 from Eset, etc. These solutions are deservedly popular among users. At the current time, all-encompassing software systems - the so-called “Web Security” group - are especially important. They are in the line of every manufacturer, although they may have different names. For example, for Dr.Web it is Security Space, and for NOD32 it is Smart Security. But the protection works properly only in this case if the program has the ability to be updated - to receive updated versions of its own files and virus databases from some source. Otherwise, a situation may arise when new malicious code turns out to be invisible to the antivirus detection algorithms. Because the topic is very broad, now we will look at why Kaspersky Anti-Virus is not updated.

Little known aspects

If Kaspersky is not updated, do not panic - it will always be done in time. Usually the reason can be easily eliminated even without calling the user support service. Still, we advise you to roll up your sleeves and... first carefully read what to do if Kaspersky is not updated.

One of the circumstances is the actions of a virus that made configurations in the system hosts file. On Windows, you can access it by following the path c:WindowsSystem32driversetc. By introducing configurations into its structure (edited with notepad), you can redefine the addresses of Internet resources or block access to antivirus servers. The result is that Kaspersky is not updated. We advise you to familiarize yourself with the usual content of hosts (available, for example, on Wikipedia) and edit it if necessary.

The next probable reason why Kaspersky is not updated is an unstable connection to the Internet.

In this case, the process is simply interrupted at some step (for example, upon reaching 70%). The solution is usual: you should reuse the update. It is also worth paying attention that from time to time the indicator freezes at 99% and nothing happens for a long time (sometimes up to 5 minutes). In this case, you should wait a little longer.

If Kaspersky is not updated, it may be that the settings indicate working through a proxy. You need to click the “Proxy server” button in the update source settings and enter the correct data (if it exists) or disable this mechanism (if not used).

Another common reason is the expiration of the key. This antivirus is not updated.

For many Internet users, the question of antivirus does not arise, and they give their preference to Kaspersky antivirus. It is reliable and modern, but it also has some problems with updating the software base. For this reason, the level of computer protection against viruses is reduced. So why isn't Kaspersky updated?

Possible reasons

The reason may be due to the fact that another antivirus solution was previously used, which was either already installed or was not completely removed. Maybe the previous antivirus was removed correctly, but the recovery protocols were left behind. This may be the reason why Kaspersky does not update the databases. This problem can be solved only by getting rid of traces of previous antiviruses completely, that is, deleting them. If you can’t handle it yourself, then it’s better to turn to various programs that will delete unnecessary files. You need to install a powerful garbage remover. Only then can you reinstall Kaspersky Anti-Virus and update it.

Demo and unlicensed version

Another reason why Kaspersky databases are not updated is that your product simply does not include such an option. Maybe you have a demo version of the antivirus, or maybe the version is limited in time. You need to purchase the full version. To avoid being distracted by such problems, install automatic updates. The second reason why Kaspersky Anti-Virus is not updated is that you purchased an unlicensed product.

Many PC users are not psychologically prepared for the fact that some kind of virus may appear on their computer. But in most cases, Kaspersky Anti-Virus is not updated precisely because malicious software blocks actions, the OS may become severely slow, glitches during operation, the browser stops working, and spam is sent.

If your antivirus fails and Kaspersky Antivirus won’t update, don’t worry, it’s not the end of the world.

• KasperskyVirusRemovalTool is a useful program to quickly scan your computer and clean it of malicious visitors.
• Curelt software product. You need to download this program and run it.

After checking with such programs, your computer should start and start working normally.

Kaspersky Lab Antivirus is the most famous antivirus. Thanks to timely updates, a huge anti-virus database and powerful security systems, the anti-virus has won the trust of a huge number of computer users. But even in this program errors can occur. In particular, I will look at the problem of the inability to update anti-virus databases and provide tips for resolving this error.

Why should anti-virus databases be updated promptly? Imagine, every day hundreds of thousands of hackers operate on the Internet, inventing new ways to penetrate your computer. But Kaspersky Lab is not asleep, trying to detect new viruses and add them to the database. If the database is not updated in a timely manner, the antivirus may not detect a virus program that is trying to attack your computer.

The most common problems that can affect the inability of the antivirus to update the database:

1. Most often the problem is that antivirus from another manufacturer was previously installed on the computer . When deleting an old antivirus, a program may leave behind so-called tails that can conflict with Kaspersky antivirus. Therefore, your main task is to try to find these tails on the computer and delete them. If you couldn’t do this on your own, then there are a lot of programs on the Internet that are based specifically on removing programs, including their traces.

There is another way. Almost every reputable antivirus manufacturer has released a special program to completely remove their antivirus from a computer. Go to the official website of a used antivirus and download the remover program.

2. The second reason may be that your the antivirus simply cannot receive updates . And perhaps this is for one simple reason: a demo version of Kaspersky anti-virus is installed on your computer. It is easy to solve this problem, but to do this you will have to go to the official website of Kaspersky Lab and part with a certain amount of money for the full version.

3. The third reason may arise if you are using an unlicensed version of Kaspersky antivirus on your computer . Database updates come from Kaspersky servers, which can check the antivirus license. If they notice that you are using a free antivirus, you may simply be blocked from accessing updates. The solution is simple - purchase a license.

4. Also a problem >may involve the expiration of the key, although, as a rule, the antivirus often warns about this. If this is the case, you should renew the key and download updated databases.

5. The next possible reason is edited "hosts" file . This file is located at the following address: C:\Windows\System\drivers\etc\. The file may be modified if a virus has entered your computer. If the structure of this file has been changed, the antivirus may be blocked from accessing updates. To fix this problem, you need to open the file using the standard Notepad program and compare the contents of your “hosts” file with the original contents of the same file, taken, for example, from Wikipedia. If necessary, edit the file, returning it to its original form, and save the changes. Now restart your computer and try downloading updates.

6. Sometimes downloading updates can take a while unstable internet connection . In this case, the download is usually interrupted at some stage, take, for example, 75%. Cancel and restart downloading updates. If the download has stopped at 99%, then you may need to wait some more time, because... This step includes installing updates, so it may take up to 15 minutes.

7. If in your settings proxy work enabled , then you need to disable it for a while, because this can also affect the occurrence of database update errors.