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Beltelecom user account: how to log in and register. How to log into your Beltelecom personal account? Beltelecom login to byfly user's personal account

Clients of the leading Belarusian operator RUE Beltelcom have access to a modern self-service service that allows them to manage services without leaving home. Beltelecom personal user account is provided to byfly, Zala and telephone subscribers based on the IMS platform.

Access to the service is provided through the website issa.beltelecom.by. Your personal account is also available on the official portals byfly and ZALA. They automatically redirect the user to the desired address.

For example, users of interactive television can go to the website of the Internet provider byfly. The zala user's personal account will open when you enter your login and password from this resource.

Beltelecom user account

The subscriber receives data to access this service from a representative of the operator. They are contained in the contract for the use of services and confirm the availability of connection to the IMS platform. If such data is not specified, then access to the service is unavailable due to the lack of technical connectivity.

Some users do not know how to log into their personal account. To do this, just type the following query in any search engine (for example, Google or Yandex): “Beltelecom by personal account login.” Usually the first line in the search results is the site you are looking for.

To authorize, you must enter your login and password. These data are indicated in the lines of the contract of the same name. Only the login must be entered without the +375 prefix and without the @ims.beltel.by suffix. Then press the “Login” button and the authorization process will be completed.

If you encounter any problems, for example, a login error, you should call support. The operator will find out the cause of the problem and help resolve it.

Available service

A Beltelecom subscriber who has logged into the user account can check the Internet balance or, for example, place an order for connecting new services. To obtain the necessary information, open the tab of the same name. There are five of them in total:

  • State of an account;
  • Tariffs and services;
  • Payments;
  • Statistics;
  • Ordering new services.

The first tab displays information about the current account status. As soon as the funds run out, access to the service is blocked.

The next section contains information about the current tariff plan - its cost, connection date and available actions. If you look a little lower, you can see other tariffs and services available for order. The client gets the opportunity to independently evaluate the benefits of the proposals presented and, if necessary, change the terms of service. To connect the service, just click the “Add” button, and to change the tariff plan, click the “Change tariff” button.

The “Payments” section provides information about the latest funds credited to the subscriber’s account over the last 90 days, and also allows you to make financial transactions:


In the “Statistics” section, the subscriber can receive data on the volume of services consumed or order details of connections, which will be sent to the specified email address.

The last tab provides the subscriber with the opportunity to leave a request to connect a new service (for example, “Smart Zala”). This opportunity frees clients from the need to visit the company’s office and provides them with the proper level of comfort.

byfly user's personal account

There are two ways to connect to byfly services:

  • At the casing centers of RUE "Beltelecom" upon presentation of a passport;
  • Online on the company's official website.

After connecting to the service, subscribers receive access to their personal account

Byfly login to your personal account

Internet subscribers have access to the byfly user account. Login is accomplished by entering your username and password in the appropriate fields. This data is indicated in the relevant lines of the service agreement:

  • Login – written in the “User name (login)” line. But you only need to enter the numbers specified before the suffix @beltel.by;
  • Password – specified in the “Initial password (password)” column.

After this, you need to click the “Login” button. The website Issa.beltelecom always prompts you what data should be entered.

Available service

By opening the buyfly website - the main page, the subscriber can get to the user’s personal account. Once logged in, he gets access to the following features:

  • Monitor the account status;
  • Change tariff plans;
  • Use the promised payment;
  • Add or remove additional services;
  • Track statistics;
  • Check internet speed byfly;
  • Activate your express payment card;
  • Change password;

The site interface is intuitive and does not cause difficulties for most users.

Zala.by user's personal account

All interactive television subscribers can access their personal account through the website zala.by.

Login to the user account www.zala.by

You can log into the service in much the same way as you can log into the buyfly subscriber account. To gain access, the following data from the service agreement is used:

  • Login – indicated in the line of the contract with the same name;
  • Password – in the “Initial password (password or password on your personal account)” field.

Then you should click on the “Login” button.

Available service

The zala user's personal account allows you to check your balance, activate additional service packages, change the tariff and find out detailed statistics on transactions. These features significantly increase the usability of interactive television. In addition, subscribers of the hall can replenish the balance through the user’s personal account using the promised payment or an express payment card. This service will come in the event of an unexpected depletion of funds on your balance. Although such situations occur extremely rarely, since the clients of the Lounge can control the current account status through their personal account.

The user's personal account is a modern and convenient service that saves time and improves the quality of customer service. RUE Beltelcom periodically carries out updates that make using the service even more comfortable.

Clients "Beltelecom" can use their personal account to remotely manage the services of a telecommunications enterprise. The service is presented in the form of a website and an application.


To create an account you will need:

  • open the official website of the provider and click on the link to the “User Account” located in the “footer” of the initial page;
  • select the site version (“New”/“Old”);
  • enter the mobile phone number that the user indicated in the personal questionnaire when concluding the contract;
  • enter the password received via SMS in the automatically displayed window;
  • fill out the form - indicate your full name and email address;
  • come up with a permanent password for your account.

To log into your account, you need to click on the “User Account” button, enter your mobile phone number (as a login) and password.

Recovering your personal account password

If the user forgets the created account password, to restore access to the service, you will need to click on the “Forgot your password?” button, which is located just below the ID entry window. Next, you will need to wait for a CMC message with a link to reset the access code.

Features of Beltelecom personal account


Thanks to the online service you can:

  1. familiarize yourself with the characteristics of the connected options and tariff plan;
  2. independently change the terms of the contract to more favorable ones;
  3. check your personal account balance;
  4. top up your account using a bank or digital card;
  5. monitor special offers from the provider;
  6. Find out the address of the nearest service company office.

Your personal account also allows you to leave a request to call a specialist to repair telecommunications equipment.

Beltelecom mobile application

If desired, a Beltelecom subscriber can download a proprietary utility onto a smartphone, which is not inferior in functionality to the web version of the personal account. You can download the application from App Store or Google Play.

The application works in two modes. The “User” mode allows you to access all the tools of your personal account, and the “Guest” mode limits the functionality of the service to:

  • viewing information about the tariff plans offered by the provider;
  • search for the nearest Beltelecom branch on the city map;
  • the ability to contact a provider representative via chat.

To log into your account through the application, you must use your login and password. It is worth noting that entering identifiers is only necessary for the first authorization. The user can manage all connected Beltelecom services from a single account - to do this, they simply need to indicate their mobile phone number in the “Settings” of the utility.

Beltelecom hotline number

Official site: https://beltelecom.by/
Login to your personal account: https://my.beltelecom.by/login

Beltelecom is the leading operator of the Republic of Belarus in providing telecommunication services.

Beltelecom provides over 60 types of services, is the primary Internet provider in the country, and is also the only fixed-line telephone operator in Belarus, providing long-distance and international communications.

You can learn more about the Belarusian telecommunications operator on its official website.

Here you can read Beltelecom news, learn more about the company itself, consider services for home and business, perform a number of operations in real time and much more.

Among other things, the official Beltelecom website provides access to your personal account - an online service that allows you to use some of the services at any time convenient for you. To access this service, follow the “User Account” link, which can be found in the lower left part of the web resource.

It should be noted that a Wi-Fi card user account and a user account (for byfly, ZALA and telephone services based on the IMS platform) are available on the operator’s website.

In order to log into your personal account, you will need to provide a login (contract number) and password. If you do not remember your password, follow the link “Forgot your password?”, then enter your email address, login and code from the proposed image, then click on “Recover”.

The Beltelecom personal account allows you to monitor the status of your personal account and receive information on payments. Here you can register the promised payment and change the tariff plan. The account also allows you to order new services and refuse unnecessary ones. Here you can activate your express payment card and study statistics on services.

Beltelecom’s personal account includes links to account status, tariffs and services, payments, statistics and ordering new services. All this is presented in the main menu of the web resource. So, in the “Account Status” tab you can see the current balance, as well as get other information, such as blocking status, tariff plan, activation date, etc.

Personal account - Tabs

In the “Tariffs and Services” tab, your personal account allows you to view a list of ordered services, including information about the name of the service, its cost, and validity period. Here you can delete an unnecessary service, as well as change your password.

A list of Beltelecom services available for order is also presented here. So, you can read the description of each of the services, and also add the one you like.

Another tab available in your personal account is dedicated to payments. Here you can register the promised payment by indicating the amount and clicking on the “Apply” button. Here you can activate an express payment card, for which you will need to enter the card number and click on “Apply”. In addition, in the “Payments” tab you can view your payment history for the last 90 days.

Personal account - Payments

Beltelecom’s personal account also allows you to access statistics, where you can get application connection statistics. Here you can order delivery of detailed statistics to your email address. The “Subscriber Counters” section provides information about the volume of services consumed during a given period (this can be information about the duration of sessions on the Internet, the number of MB received/transmitted, the number of minutes of telephone connections).

Also, the “Statistics” tab displays information about requests for delivery of details to the email address you specified and the results of the execution of such requests over the last 180 days. Connection statistics by session for the current and previous billing period are also presented here.

Personal account - Statistics

The last tab of the main menu available in the Beltelecom personal account is dedicated to ordering new services. Here you can find a description of the available services, as well as connect to the one you need.

If you are not yet a Beltelecom client and therefore do not have access to your personal account, but would like to use the company’s services, select the “Connect on-line services” tab on the Beltelecom website. After this, you will need to fill out the required information and submit a connection application.

Application for connection of services

If you are also interested in receiving services from telecommunications companies, contact the service of one of them - at.

Beltelecom personal account - issa.beltelecom.by

— a convenient, modern Internet service that allows you to manage remotely connected Internet services. Internet byfly provides Internet access via wired and wireless technologies. The most popular wired technologies are ADSL and xPON technologies. Byfly wireless access is provided using Wi-Fi and 3G technologies.
You can connect to byfly services at points of sale of Beltelecom services upon presentation of your passport. The package of documents required to connect services includes: contract; service order form; rules for using data network services and Internet access; act of acceptance and transfer of property; act of return of property; memo.

byfly service package

A package is a set of two or more services offered to subscribers on favorable terms. Accordingly, a mandatory condition for the provision of services under the terms of the package is the order and payment for all services included in the package. In addition to telephone services, access to the Internet and television, subscribers of the YASNA packages can use all the additional features of the services included in the package:
1. Make calls to any direction (international, mobile);
2. Use the services of paid help services, order additional telephone services (music marathon, etc.);
3. Order thematic packages of interactive television, connect additional set-top boxes, use video-on-demand services, a virtual cinema;
4. Use additional Internet services (anti-virus protection, parental controls).
Many users, before using the services of any provider, become familiar with its advantages. The advantages of byfly include the following:
1. Ability to simultaneously work on the Internet and conduct telephone conversations;
2. High data transfer speed, ensuring comfortable work with large amounts of information, including multimedia files (digital video);
3. Constant access to the Internet without the need to re-establish the connection every day;
4. Wide selection of operating modes with and without traffic;
5. Minimum time consumption, that is, specialists quickly process user requests;
6. Provision of equipment for use for the duration of the contract.


byfly equipment

After connecting to the Internet, you will receive personal information to log into your personal account. To log into your byfly personal account, you need to go to the following Internet address: https://byfly.by. After which, on the main page of the site, you will see an authorization form, as well as many different tabs. In the authorization form, you must enter your login and password, which are specified in your agreement concluded when connecting to the service.

Login to your byfly personal account

After entering your personal data, you will enter your byfly personal account. In your personal account you can use the following active tabs:
1. Account status;
2. Tariffs and services;
3. Payments;
4. Statistics;
5. Ordering new services;
6. Service packages;
7. Services available for order;
8. SMART ZALA;
7. Telephone communication;
8. Virtual phone number.
By opening each tab in turn, you will be able to find out information: about the current balance, see the services you have connected, view the services available for ordering, view information about tariffs, view statistics, find out the contents of your connected service package.
Using the “Account Status” tab, you can view the current balance. You must understand that the balance must be monitored regularly. Otherwise, your service package will be suspended as it will be temporarily blocked. We remind you that in order to prevent blocking of access to the services of ZALA, byfly, IMS, as well as other services of RUE Beltelecom, it is necessary to replenish your account in a timely manner and prevent the formation of debt.


Current balance byfly

To avoid temporary blocking of the service package, thoroughly familiarize yourself with the tariffs and services that you ordered. This information is presented in detail in the “Tariffs and Services” tab. Here you will find out how much the subscription fee and other services included in your package are. You will also be able to find out the cost of other services that you do not have connected to. Having studied the tariffs for connected services, you can decide on the required amount that must be deposited into your account monthly. Timely replenishment of your account with the required amount will allow you to avoid temporary blocking of your service package and be always in touch.


Promised payment byfly

If you have allowed your service package to be temporarily blocked, then on the site you will be able to take the promised payment. This is a kind of financial transaction that allows you to top up your personal account with a certain amount. Please note that if the promised payment is not confirmed by a real payment within 3 days, the promised payment will be withdrawn from your personal account and will not be available for reuse. For full repayment of the promised payment, the amount of the actual payment must be equal to or greater than the promised payment.
Very often, the byfly website has a system of discounts for connecting to a new service or service package. You can find out about this on the website in the “News” section.
A very convenient notification system is that automatically sends messages to each user of the personal account about planned events aimed at changing the work of the personal account, as well as about the emergence of innovations.
Relatively recently, a new wired access technology has appeared, called xPON. The abbreviation PON (Passive optical network) stands for “passive optical network”. We can say that xPON technology is a new stage in the evolution of the network, since unlike ADSL technology, which uses copper infrastructure, PON is implemented using fiber optic cable throughout the entire network, right up to the “last mile”. In other words, the optical cable comes to the subscriber’s home. This allows you to avoid dependence of the quality of services provided on the length of the subscriber line and offer the subscriber much higher data transfer rates than those possible with ADSL technology. In addition, xPON provides not only high quality Internet access services. Based on this technology, it is possible to provide a range of services and view high-quality video content, including in HD format.


New wired access technology

In conclusion, I would like to highlight the following: the byfly personal account allows each user to independently manage connected Internet services and is a modern Internet service that is very simple and easy to use. The byfly personal account allows you to monitor your balance, change tariff plans, as well as enable and disable additional services, track service consumption statistics, and top up your account. In addition, it has online customer support functionality, which allows you to quickly resolve all customer issues that arise.


Features of your byfly personal account

By visiting the “Personal Account” of Zala.by, clients gain access to the interactive television system. The service provides expanded functionality when watching a regular home TV. Purchasing one of the subscription packages allows the client to watch any programs at a convenient time of day and independently manage the content. By choosing this company, clients receive high-quality television broadcasting with stereo sound and contrasting pictures. Employees of the organization who have received an application to connect a subscription take care of installing the software and setting up the broadcast.

“Personal account” of Zala.by user - advantages

Subscribers of the Zala.by network watch their favorite TV channels at any time and this does not in any way affect the quality of telephone communication or Internet connection. The company has developed several TV packages for customers, including advantageous offers and additional options, for example:

  • the ability to record television programs;
  • pausing the TV program you are watching;
  • viewing programs that ended broadcasting up to 48 hours ago.

Login to the “Personal Account” of Zala.by and user capabilities

Subscribers of this telecom operator have the opportunity to independently monitor all connected options and used bonuses. By logging into the “Personal Account” of Zala.by, the subscriber can view the current package and clarify which programs are available for broadcasting. When watching TV, it is possible to watch a TV program and restrict the broadcasting of a number of programs for children, the display of which can only be restored if you have a special password. If necessary, you can change the current tariff through your personal account.

“Personal account” Zala.by - balance

The company provides communication services using an advance payment mechanism. This means that access to the channel package and Internet connection appears only after funds are credited to the user’s personal account. In the “Personal Account” of Zala.by, you can check your balance in a few minutes. Depositing funds into the account is allowed by:

  • performing a postal transfer;
  • transfers by bank transfer;
  • use of electronic payment systems.

If the subscriber needs to pay the initial invoice, the system operator will ask for the unique number of the contract for the provision of communication services concluded with the company.

“Personal account” Zala.by - promised payment

The electronic service allows citizens to use the promised payment option. When you log into the “Personal Account” of Zala.by, the promised payment is connected after entering the desired amount. 3 days after creating an application, it must be confirmed with actual payment, otherwise it will be canceled and deleted. The organization does not limit the number of promised payments for one subscriber, but the transfer amount has a limit. Payment of created payments is made one by one. Information about the use of the service is automatically saved in your personal profile.

“Personal account” Zala.by - account status

Through the “Personal Account” of Zala.by, the account status is easily monitored. By analyzing data on expenses for the Internet and interactive television, a person can choose alternative tariffs and save costs on communication services. The company issues express payment cards with different denominations. After entering the codes hidden under the protective layer on the card, you can quickly top up your personal account. The account is also replenished using mobile payments, depositing cash through terminals and non-cash payment services.

“Personal account” Zala.by - Internet

The company has developed a series of offers, when connected, you can activate Internet traffic. Clients have access to high-speed information viewing profiles connected via Wi-Fi technology. When activating the Internet, subscribers can familiarize themselves with the terms of the tariff plan in a special agreement concluded with the telecom operator. If desired, tariff plans can be changed and disabled.

“Personal account” Zala.by - television

The company provides access to the terrestrial digital television network if appropriate technical capabilities are available. Modems and set-top boxes for signal transmission are provided free of charge. After connecting the system and paying for the selected tariff, the channels will be broadcast in the manner prescribed by the contract. By logging into the “Personal Account” of Zala.by, television can be checked in the column with purchased subscription packages. In addition, the client will be able to connect additional thematic packages that interest him.