Bitrix24 mobile application.
Games
Bitrix24 helps businesses work, stay in touch with colleagues and clients, keep abreast of all company events, set goals and sell more. You will instantly receive messages from colleagues, notifications about new tasks, and meeting reminders in a push notification.
Bitrix24 is a single workspace for your company, five large tools that help your business work efficiently:
The office helps you work together.
Office is Chat, Calendar, Disk and company news feed. Gives you the opportunity to manage your working time and save work documents in folders on your Drive.
Tasks and Projects help you work together and get things done on time.
Tasks and projects allow you to quickly create new assignments, control deadlines and quality of implementation, respond in a timely manner to stagnation in progress, attract third-party specialists, set subtasks, and change those responsible.
The contact center combines all channels of communication with customers in CRM: telephone, chat on the website and social networks.
The tool helps you respond to each interested client, answer questions from various social networks and instant messengers in the Bitrix24 chat, and obtain the necessary information about the client in your CRM. All contacts are saved in CRM.
CRM helps you sell more.
Not a single customer request will go unnoticed. Submit proposals and issue invoices. Carefully and persistently guide the client through the sales funnel to the final goal.
Websites and stores help sell.
Using convenient designers, create full-fledged multi-page websites and bright advertising landing pages or online stores of your goods and services. Websites and stores do not need to be specifically integrated with CRM; they are already created within CRM. The tool is only available in the browser version.
Changelog / What's New
Now authorization can be done by phone number;
- now files, images and links can be shared with employees;
- now supporting voice messages in chat.
In Bitrix24 you can work not only on a computer in the office, but also outside the office - from the airport, a cafe, from anywhere where there is Internet. The Bitrix24 mobile application will help you with this.
The Bitrix24 mobile application is a free application that works with iPhone, iPad and Android devices.
Communication
Firstly, it is primarily about communication – chats with colleagues and chats with clients (open lines):
You can create a new chat from the mobile app, just like in the browser or desktop app!
To do this you just need to click on the icon + in the right corner, select the chat type (open or closed chat) and invite employees to it.
In the list of chats, it is now possible to pin and unpin dialogs at the top of the list - option Pin/Unpin, and also hide dialogs – option Delete:
In group chats, you can also turn notifications off and on using the option Don't follow/Follow in the chat list. The same option is available in the group chat itself:
You can invite either one employee at a time or an entire department or division to the chat. And if you are the owner of the chat, then you can assign a new owner to it, as well as exclude users from the chat.
To do this, open the chat participants section and swipe from right to left (swipe) over the participant and select the desired item.
View the Live Feed, comment and like your colleagues' posts. Send photos from your phone directly to your feed. Message creation forms are specially adapted for iOS and Android:
Contacts
You always have a complete and up-to-date list of colleagues' contacts at your fingertips. In the mobile version of Bitrix24, finding information about the desired employee is as easy as on the portal - just go to the section in the main menu Employees:
You can synchronize your phone and portal contacts in the section Settings > Synchronization applications.
Settings
You will find all application settings in one place. To do this, go to the tab More and at the top call up the settings menu.
The mobile application settings are divided into several groups:
Chapter
Receive notifications– enables or disables the ability to receive push notifications.
Smart filtering– if this option is enabled, while you are working in the desktop application, notifications will not be sent to the mobile application. Useful for saving battery.
Application counter– This setting determines which tool counters (such as Live Feed or Chat counters) will affect the overall application counter on the desktop icon.
Also in this section you can disable unnecessary types of mobile application notifications in Messages, Calendars, Chats, Tasks and Telephony.
Chapter .
Here you can create synchronization profiles for contacts and calendars.
On Android devices this is part of the system settings, where you can additionally configure synchronization in more detail.
Device Settings
Bitrix24 settings:
– disable or enable vibration in the application.
Use light theme– change the color theme of the application.
Memory– in this section you can clear the cache of the application and downloaded documents.
Files– here you select the size and quality of video files sent to the Live feed or chats.
Sound– you can customize the notification sound.
Permissions– in this section you can manage access rights to the photo, camera, microphone and geolocation.
Application version– information about the application version number.
Now you can start and end your working day, as well as set a break, directly from your mobile phone:
Task management
In the mobile application, you can create tasks, monitor their completion, and monitor their statuses. In mobile tasks, any actions with tasks that are available in Bitrix24 are available. If tasks have files attached, you can also open them on your mobile device:
Working with files
The mobile application allows you to view documents, presentations and images. Everything that is available to you according to your rights on the portal: your personal files, public company files, files of colleagues and your groups. Popular formats and documents are supported: TXT, PNG, PDF, JPG, XLS, XLSX, DOC, DOCX, PPT, PPTX. There is also a built-in search - in the current folder by headers and file names:
Files can be downloaded from a mobile phone as in My disk and then attach it from Disk to a task, to a message in the Live Feed or in a chat, or directly:
Attention! There is a feature for loading image or video files:
If you upload pictures or videos first to My disk, then such files are not compressed, i.e. loaded as the original.
If you upload pictures or videos directly to Live Feed, comments, tasks, or chats, then such files will be compressed. This should have a big impact on your download speed. The quality of the downloaded video can be adjusted in the section Settings > Files applications.
You can select up to 10 different different files, and during the download you can cancel the file transfer.
Calendar
The mobile Calendar displays an up-to-date list of meetings, planning sessions, meetings and other events. Also, from your mobile device, you can accept invitations or refuse to participate in meetings, create new events and invite your colleagues to them:
You can synchronize phone and portal calendar events in the section Settings > Synchronization applications.
Mobile CRM
The application allows you to work with such CRM elements as Cases, Contacts, Companies, Transactions, Accounts, Offers, Leads, Products. You can create a new lead or change the status of a deal while directly in negotiations with a client:
In chapter Contacts you can quickly scan a business card and create a new contact in CRM - all fields of the business card are automatically recognized and entered into CRM as a new Contact or Company:
Audio and Video calls
Bitrix24 telephony also works in the mobile application! If you need to communicate with a colleague in person and by voice, you can simply call him. And when you call with a client, you can immediately see information about the transaction from the CRM. Bitrix24 records conversations, redirects calls to another employee (redirecting to a mobile phone only works from the portal; it is not yet possible to redirect a call from a mobile application), automatically routes the call to the responsible person, and much more:
Audio and Video calls work via Wi-Fi, LTE, 3G, with support for HD 16:9.
Lifehacker continues its history of transition to, and today we will take a closer look at one very important point that must be taken into account when choosing a system for managing work processes - the mobile component. In ours, we talked about the fact that the LH team is a fairly decentralized community of people with similar interests, and it is important to ensure constant communication with them without compromising their comfort.
How to do it? Obviously - to deliver and transmit all the necessary information in the same way that we are used to doing it in the era of smartphones and tablets. It doesn’t matter whether you lie down on the sofa for a minute, go to have a smoke, go to the toilet, go on the subway or on the bus - your smartphone is always with you. Yes, we almost never let him out of our hands. In general, if you need to reach a person, then make sure that he receives a push notification :)
Why the app?
Quite a logical question. Why install an application if Bitrix24 itself is cloud-based and has a web face? The answer lies in its purpose. Still, this is not a one-way data transfer. Even if you do not take into account the problem from the previous paragraph, you should still be able to not only receive, but also transmit information. So far, mobile browsers do not know how to work effectively with the internal memory of a mobile device, but the application copes with this perfectly. Upload a revised document or report? Please. Should I send to the working group a layout of a presentation that I made on my knee while on the road, that is, on a tablet? Easily. Photos from the gallery are also uploaded beautifully. In this case, no additional software is required to view files already posted on the portal. The app comes with a viewer for most of the document and image formats we use.
In fact, we often ask ourselves the question: will tablets and smartphones be able to replace our computers and become working tools? In full, of course, not yet, but right now, imperceptibly and intangibly for ourselves, this is beginning to happen.
Compared to the web interface
We didn't want an app that just acts as an observer tool. You know, there are such decisions when you see everything, but you can’t do anything from your smartphone. We have to urgently resolve the issue of access to the computer and begin to act. In this case, the mobile application implements everything that is in the main web version of Bitrix24. Well, that is, literally. You can even look at the main menu of the web interface and compare.
All the points are the same, nothing is missing. First of all, we conducted an experiment and simulated setting and performing a specific task from a smartphone. We will not describe the algorithm and sequence again, since the article “” is devoted to the issue of setting and performing tasks. Suffice it to say that every action performed there was possible here - through a mobile application.
And yes, in the comments to previous publications we came across negative reviews about the iOS and Android applications of Bitrix24, but we were unable to repeat them in our own country. There are two options here: either we started actively using Bitrix24 mobile solutions later, and by this time the obvious bugs were fixed, or this is dark magic.
Most likely, the first point was to blame. Don’t forget that the word “beta” still hangs above the Bitrix24 logo. The only detail that objectively catches your eye now is that the application runs slower on Android than on iOS (more precisely, data is loaded more slowly during navigation). Otherwise everything is fine, nothing interferes with work.
In addition to purely work activities, the application helps to better organize the team thanks to the calendar. That is, you can immediately get a clear idea from a single interface of who is available and at what hours today. There is one more bonus for iPhone users: the Bitrix24 calendar is fully integrated with the native iOS calendar.
And yes, if the situation is absolutely critical, then directly from the application you can display all the contact details of any employee and call him in one tap.
Who needs a mobile application
Practice has shown that in most cases, a mobile application is more in demand by those involved in managerial, organizational and supervisory activities. In any case, to complete the task, the performer will need some office applications and tools, which are more convenient to use on a desktop computer or laptop, but after completing the main work, it is convenient to conduct further communication and clarify details from your smartphone.
Of course, the application helps account managers. A person who manages several projects at once, while ensuring and organizing the flow of data between third parties and collaborators, may go crazy if he does not have the opportunity to work with an avalanche of information through a single environment. In this regard, the application allows you to smooth out the overall load and distribute it more evenly over the working time interval.
And, of course, sales people - they communicate with clients, and clients are different. Some respond exclusively during business hours and promptly, while others tend to respond on the seventh night from the moment they receive the next letter. With the application, it is much easier to monitor the activity of capricious clients and respond to it in a timely manner.
Install the mobile application on your smartphone or tablet and always stay in touch! Work with the corporate portal from anywhere - from an airport, a cafe, from anywhere where there is Internet.Manage tasks and work with files on mobile. Get information from CRM. Make appointments with your colleagues in Calendar and confirm your participation in new events. View the Live Feed, comment and like posts. Send photos from your phone directly to your feed.
Interface
Application interface and design
The application interface provides quick access to the contact list and instant search for an employee. Just slide the screen to the left or click on the icon in the header to go to the list of recent chats. The built-in contact search will find a colleague not only by name, but also by position and structure. Employee profiles contain large avatars, shortcut buttons and a block with contact information.
The functionality of the application includes the capabilities of the browser version of business chat. So in Live Feed you can select recipients, filter messages, and quickly share photos. You can edit your messages, or even delete them altogether if you sent them to the wrong chat. Likes are available in chats, including group ones.
"Flat" application design
The mobile application inherits the color scheme and parental “traits” of Bitrix24. The “flat” design includes: “Live feed”, mobile business chat, left menu and user profile. Redesign of the remaining sections is next in line.
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| Screensaver | Business chat |
- "Live Tape"
- Business chat
- Menu and user profile
Video calls
Video calls in the mobile application
To call colleagues from Bitrix24 using the mobile application, a smartphone and mobile Internet are enough. Communicate with colleagues via video communication everywhere: on business trips, between offices, from home!Voice and Video calls in Bitrix24 mobile
Free video calls to mobile phones!Now your colleagues will not just be in touch with a mobile application, but in touch with voice and video. You can reach your colleague on your mobile phone at any time. Even if he has moved away from the computer, is out of the office or in a completely different city.
- Free calls from the portal to the Bitrix24 mobile application
- An employee is always in touch when a colleague or boss calls him
Business chat
Mobile Business Chat
The convenient interface of the mobile business chat provides quick access to the contact list and instant search for an employee. Group chats and message editing are available.
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| Audio call | Video call |
The appearance and functionality of the mobile business chat inherit the capabilities of the browser version of the messenger and are constantly updated.
Mobile business chat
“Likes” are available in mobile chats. “Liking” can express agreement and approval of a colleague’s message. The presence of “likes” in a group chat is especially valuable.
Contacts are always at hand
Just slide the screenThe list of chats is available from any section of the application. Just slide the screen to the left or click on the icon in the header.
Smart search by contacts
You will quickly find a colleague not only by name, but also by position and structure. Mobile search works almost instantly.
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| Chat list | Search by contacts |
- All chats are on the left side of the screen
- "Smart" search by name, position, structure
- Highlighting extranet users
Don't remember your colleague by name? Specify only the position in the search bar, for example, “content manager”, and the right employee will be found immediately by the first letters.
Extranet users are highlighted in color
All extranet users (partners, clients, colleagues from other companies) are highlighted in color in the contact list. You can easily distinguish an employee from an invited user.
Editing and deleting messages
Made a mistake? Quickly correct a message directly in mobile chat. Your interlocutor will not even notice or pay attention. Sent a message to the wrong chat? Just delete it.
Fix it or remove it altogether!
We work with group chats
You are in a group chatThe group mobile chat participant panel is informative. You can immediately see who is the owner of the chat, who is offline, and who is invited from the Extranet. You can see how many participants are in the chat. It’s easy to invite other colleagues or, conversely, exclude someone from the discussion.
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| Chat management | Group chat |
- Icon and title
- Owner and members
- Invitation and exclusion
Based on the chat icon and its name, it is easy to understand what topic this chat is dedicated to. Upload an avatar corresponding to the discussion into the chat.
User Profiles
A convenient profile interface allows you to quickly find an employee and contact him - immediately make a video call to a colleague, simply call or write a message to Bitrix24.- Large profile photo
- Buttons for quick communication
- All contact information
Large, beautiful avatars in mobile profiles will help newcomers get to know their colleagues faster. Conversely, you can quickly get all the data about a new employee in his profile.
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| All contacts | The big picture |
All contact information
All other contact information about the employee is compactly collected in a single block in his profile.
Live feed
Mobile “Live feed”
The main features of the browser-based Live Feed are also included in the mobile version. The mobile Live Feed interface has almost the same functionality. Easily share photos!The message creation script allows you to quickly send a photo to Bitrix24. Take a photo of something on your phone, attach the photo to a Live Feed message, and immediately send it to your colleagues. Likewise, share any picture from your mobile device’s gallery.
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| Photos in the feed | Selecting Recipients |
The mobile dialog for selecting recipients is exactly the same as in the browser version of the business chat. Select recipients from the company structure - down to the department, work group and individual employee. The recipients are immediately loaded into the “To” field. For example, all company employees or invited Extranet users.
Filter your feed content
All filters that are in the “Live Feed” in the browser are added (Favorites, Important, Mine, To-Do). Using filters, instantly select the events you need for viewing: only those with your participation, “business” events, those included in your “Favorites”, or all those available to you by rights.
Mobile CRM
Work with CRM on any mobile device - tablet or smartphone. Do it from anywhere within your carrier's service area. Quickly receive information and manage your CRM mobile: product catalog, customer base, your affairs and transactions. In the mobile application for the corporate portal, there is a special section for this - CRM.What does mobile CRM provide?
Mobile CRM opens up additional opportunities for your employees who work with clients remotely, for example in meetings. Mobile problem solving speeds up the processes of selling goods and services. After all, the speed of reaction of a sales manager often plays a decisive role in the successful completion of transactions.With mobile CRM you can:
- Work with CRM outside your office
- Quickly receive information from the CRM database:
- find a client and information about him (contacts, address, past transactions);
- find a current deal and clarify information on products, client, etc.;
- find a product from the catalog and find out its price.
- Manage affairs:
- make plans for the day,
- plan new things*
- call and write letters to clients;
- perform tasks,
- keep track of events and reminders
- Promptly enter information into CRM:
- add a new client*
- create a deal*
- change the list of goods in a transaction
- and do much more.
CRM system (Customer Relationship Management)- a convenient tool not only for conducting transactions, but also for organizing the work of a manager related to sales or communications with partners. In CRM, a manager has all the necessary tools to plan his work and evaluate performance.
Calendar
Events calendar in the mobile application
Manage events mobile!You will always be aware of upcoming events in the company. In the “Calendar” section, the mobile application displays an up-to-date list of meetings, planning sessions, gatherings and other events. Moreover, the application allows you to manage your events.
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| Calendar | Invitation to the planning meeting |
Directly from your mobile device you can:
- View a list of current events
- Accept or decline invitations to participate in these events
- Create new events and invite your colleagues to them
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| New event | Merge your calendars! |
If desired, the mobile user can also integrate the calendars in the portal with the standard calendar application of the mobile device. When you first enter the “Calendar” section, the mobile application reminds you of this opportunity.
Event calendars- the most powerful mechanism for planning and managing working time in a company! Because they allow employees not only to increase their personal effectiveness, but also to quickly organize in work groups. And, moreover, coordinate your activities with key events of the entire company.
Manage tasks
You can create tasks, monitor their completion, monitor status changes directly from your smartphone, from anywhere in the world where mobile Internet is available. In addition, working with mobile tasks on the portal is much more pleasant and comfortable than in the browser. Because lightweight components have been developed specifically for the mobile application.Problems 2.0. Task and project management tools allow you to account for the time and other resources spent on completing tasks within a project. Tasks are integrated with calendars, so you always see which task needs to be completed by what deadline.
Mobile tasks
You can not only view, but also manage tasks from your mobile device. Directly from your phone, you can accept tasks assigned to you, assign new ones to colleagues, delegate to subordinates, and perform any actions available for the selected task. You immediately see how many and where tasks you have “on fire”, what kind of tasks they are - important or unimportant. You see documents attached to tasks and can view them from your mobile phone. Filter, “like” and comment on all tasks - keep them under control!
Tasks are conveniently “arranged” into groupsWhen you launch the mobile application, you will see a new item in the menu - Tasks. You can choose: display tasks by groups or display them as a general list. The app remembers the view of your task list that is convenient for you, so you don't have to specifically select it.
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Choose a task list view:
What's "burning"? In what group? Keep an eye on the flags Lists of tasks by group are informative and visual.
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“My tasks” - select the most important ones
Looking at the list of your tasks, you immediately know which one to tackle first - which one is past the deadline, and which ones are of high priority. The list of employee and group tasks also displays deadlines and priorities.:
- Focus on priorities
- exclamation mark - high priority, urgent task;
- down arrow - low priority, you can take your time with the task;
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| without an icon - all other tasks are of medium priority. |
Task for colleagues
What are your colleagues doing - view their tasks
Task lists are generated according to your access to tasks. You can go to the profile of any employee or group and view their tasks. In this case, the manager and the employee himself will see all tasks, colleagues - only those available to them by rights (for example, those in which they are participants or directors).
Manage tasks directly from your mobile device
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| The mobile application allows you not only to view tasks, but also to manage them. The list of available actions on a task depends on its status and your role in the task (director, responsible, observer, co-performer). | Deadline
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You can:
- view all tasks in which you are somehow involved (as an observer, co-performer);
- edit - those tasks that you yourself set to your colleagues;
- accept, reject or delegate new tasks to subordinates if you have them;
- start, complete, pause or postpone a task assigned to you;
- set a new task by filling out the required fields in the usual way (description, responsible, co-executors, deadline, priority, group/project).
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| Task management | Choosing those responsible |
“Like” and comment on tasks
In addition, you can write comments on tasks and approve them by clicking the “Like” button. And you can do this both in the task itself and in the Live Feed.
Sort tasks using a friendly filter
Filter out all the unnecessary ones from your many tasks so that they don’t get confused at hand. The mobile app has a very user-friendly filter built into it.
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| Filter by tasks | Set up filter |
Select using the filter: Are there files attached to the task? Open them from your mobile
You can open and view files in popular formats* directly from mobile tasks.
Instant viewing!
Instantly view task contentsIn a mobile application, tasks are opened not just quickly, but almost instantly. This was achieved thanks to the introduction of advanced technology in the mobile application Instant viewing. The use of this technology made it possible to significantly speed up the display of tasks from the list.
You immediately see the main content of the task: title, description, status, deadline, responsible/director, etc.
Real-time tasks
Thanks to the new proprietary Push & Pull technology in the mobile application you see real, “live” tasks - both lists and details.
If someone, for example, deletes a task on the portal from the desktop application, it immediately disappears in the list of tasks opened in the mobile application. Or, another example - the task was renamed on the portal, or the person responsible for the task, the deadline, etc. changed. You will immediately see these changes if you are viewing the task details at this time.
For developers. For tasks in a mobile application to be real-time, the pull module must be installed.
Work with files from your mobile device
View documents, presentations and graphics directly from your mobile device. Everything that is available to you according to your rights on the portal: your personal files, public company files, files of colleagues and your groups. Open popular image formats and documents XLS, XLSX, DOC, DOCX, PPT, PPTX. Find the document you need quickly using the built-in search - in the current folder by headings and file names.Available from the mobile application:
- your personal files
- general company files
- files of colleagues and your groups
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The mobile application allows you to:
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* In the Android version of mobile tasks, you can conveniently open any types of files. To do this, just install the appropriate applications.
Access to the document library from mobile devices allows you to better organize teamwork with office files stored on the company portal. You can view public company files (documents, presentations, and graphics) directly from your mobile device. Moreover, you can quickly find any of these files using the built-in search.
Document management system allows you to organize a special section on the portal for collective work on documents. Libraries offer instant search of files and content. When working with documents, you can use business processes. The entire section or folder with Library documents is connected as a network drive.
Bitrix Cloud Messaging
Thanks to proprietary technology Push & Pull In the mobile application, real-time push notifications are available about the most important events - changes in task statuses, appointments, comments, etc. You also see real, “live” tasks on your smartphone - both lists and task details. Moreover, you will receive push notifications even if you close the mobile application - use Bitrix Cloud Messaging- a single push notification service for iOS and Android.You will receive push notifications even if the mobile application is closed!
The 1C-Bitrix company has created a special cloud technology - Bitrix Cloud Messaging. The technology allows owners of the 1C-Bitrix: Corporate Portal product to avoid lengthy processes of developing and publishing mobile applications.
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| Unified push notification service for iOS and Android |