Doesn't log into the world of tanks client. Can't establish a network connection in WoT. Can't log into World of Tanks: I click "Play" and it doesn't log in
The World of Tanks game does not start - the "play" button does not work.
One of the common problems logging into World of Tanks is related to the “Play” button in the launcher. It is this button that must be pressed every time you start the game. But what to do if it doesn't work. You click and nothing happens - World of Tanks does not start? To answer this question, we have collected the most common errors when logging into WOT and described solutions for each problem. Let's look at each one in order, starting with the launcher not working.
If you cannot enter World of Tanks when you enter the game, you need to open the launcher, click “play” and see what happens. If you wait for a long time, the problem with logging into WOT is often hidden behind the inability to connect to the Wargaming servers serving your chosen cluster. In this case, you should check for a problem on your PC, namely:
Is the port through which data is exchanged between the World of Tanks client and the server blocked by your firewall?
If yes, you need to add an exception to the firewall. If this is a regular Windows firewall, just go to the control panel, select "Firewall" and add the file worldoftanks.exe, as well as the launcher executable file wotlauncher.exe to the list of exceptions. You can do this by double-clicking on the “Firewall” icon and going to the “Exceptions” tab, then adding there the above files with the .exe extension from the folder with the World of Tanks game.
Setting up the World of Tanks launcher
Is the application (game) blocked by your antivirus?
If you have installed anti-virus software and have not configured it properly, by default all connections from previously installed programs, including the World of Tanks game, will be blocked. To unlock, add an exception in the control shell of your antivirus (Kaspersky, Dr.Web, Nod32, Eset and others) according to the principle described for the Windows firewall (above).
Mods for World of Tanks are used
Very often, mods can cause the "Play" button in the World of Tanks launcher to not work. Usually, even the best and most time-tested mod fails, especially after its update, which was released immediately before the release of the next patch for WOT. Often, mod developers are in a hurry to release a release that supports a new update for World of Tanks, creating a patch for the mod based on a test version of the game. Using such a “quick” update for a popular mod leads to problems with logging into the game both after the release of the next version of World of Tanks, and after the release of micropatches, 1-2 weeks after the main release.
I press the "play" button and it doesn't go into World of Tanks
To check whether the use of modifications interferes with entering the game, disable them for a while. To do this, just rename the res_mods folder and restart your PC before attempting to log in.
Can't log into World of Tanks: I click "Play" and it doesn't log in
Among the problems with the "Play" button, the second place is occupied by errors related to the Internet connection. Check this category of game login errors using our instructions:
Find out what IP address is used when connecting your PC to the Internet, static or dynamic?
- With a static IP address, you are allocated the same address every time you connect to the Internet, and it will be credited to you when you log into World of Tanks. If your static IP address is banned in tanks, every time you try to click on the "play" button in the launcher, you will not be able to connect. To solve this problem, contact your provider with a request to replace the static IP address assigned to you with another one. Some providers charge a fee for this service, while others offer it free. Occasionally, replacing an IP address may require a specialist to visit your home. Even more rarely, this service is not provided at all.
- In the case of a dynamic IP address, problems are also observed when the launcher does not enter wot when clicking on the “play” button. This happens when you are assigned an IP address banned by Wargaming when connecting to the Internet. This does not mean that you were banned, someone else playing under this dynamic address in World of Tanks was banned by IP. To solve this problem, simply reconnect to the Internet (disconnect and connect again).
Solving the problem with the "play" button in World of Tanks
Not included in World of Tanks
In addition to the problems described above related to your network or Internet connection, as well as your PC settings, there is a category of problems related to the game itself. Let's consider these errors when logging into World of Tanks:
You updated the game and some files were not updated. Error during update.
If after the update you cannot enter the game, and after clicking “play” the launcher freezes for a long time, then the World of Tanks update was unsuccessful. The game will not always tell you about this. However, when connecting, the server will definitely check whether the hash of the client files installed on your PC matches the current game update. If even one file differs by even 1 byte or is missing, the server will not allow you to enter World of Tanks and will send a command to the launcher to try to update again.
Solving the problem with the game not working
The launcher will again not be able to update, and the game will freeze when you click on “play” and here’s why: some directory or separate file (less often many files) in the game folder is not writeable for the current Windows user. That is, the user under whom you logged into Windows to play World of Tanks cannot overwrite old files for some reason. There may be several reasons:
- the user does not have enough rights to control the computer;
- the user's rights have been limited by another user;
- the user himself has limited the rights to the World of Tanks game files, intentionally or not;
- The antivirus manages files at its discretion on your PC.
Each of these points needs to be checked separately and find out whether the update is causing problems when launching World of Tanks through the launcher.
What to do if World of Tanks doesn't work
The simplest solution to the problem when the game does not enter can be to reinstall World of Tanks. Don't be afraid to erase all files to make sure they don't interfere with entering the tanks. The client version of WOT that you install on your PC does not contain any personal data that may be lost when you uninstall World of Tanks, with the exception of files with your replays and mods you previously installed. We have already found out about mods - it is better not to dwell on them if you want to solve a problem with the game. Feel free to reinstall the game, it usually takes about half an hour.
If reinstallation does not help, there is a high probability that the problem with the “play” button is related to the network or Internet connection (solution above).
World of Tanks freezes when entering the game
Particular attention should be paid to the drivers used for the video card and the availability of a license for the operating system. The error I click on the play button and it doesn’t open can be caused by a lack of a Windows license, as well as outdated drivers for your video card. To solve these problems, start by updating the drivers for the video adapter by going to the manufacturer’s website, downloading from there and installing the latest version of drivers that corresponds to your operating system and its bitness (32 or 64 bit). To solve problems with Windows, it is recommended to purchase a license (at your discretion). This will save you from most potential problems with logging into World of Tanks and the launcher.
When registering in the game client, the following message may pop up. What should you do first?
Actions
1.You must disable the firewall and repeat the login procedure.
2.Then follow these steps step by step:
Launch the game and try to connect to any server again.
It is necessary for the Launcher and the game client to antivirus/firewall ports were opened:
For WorldOfTanks.exe:
3.You need to add the game folder to the trusted zone of your antivirus. Before performing this procedure, you must first do a full scan of your computer for viruses.
4.Add the range of our servers to the list of trusted addresses (optional).
Servers RU1–RU9:
Range of addresses required for Launcher and portal to work:
Ranges of server addresses required for voice communication:
5. You also need to reset the system network stack in the Windows command line using the command “ netsh winsock reset».
- For Windows XP: press Start > Execute. In the window that opens, enter cmd.exe and press OK.
- For Windows Vista And Windows 7: press Start, in the “Start Search” field, enter cmd, right-click on the cmd.exe file and select “Run as administrator.”
- For Windows 8: On the desktop, press the keyboard shortcut Win+X. In the menu that opens, select “Command Prompt (Administrator).”
There are quite a lot of requests in the comments asking for help in solving the problem when there is no connection to the World of Tanks update server. There are three simple solutions which we will tell you about below.
Problem connecting to the update server
When it is impossible to connect to the WOT update server, use one of the following instructions to solve the problem, download updates and enter the game:
Solution
Option 1
To solve the problem when it fails, you need to do the following. First of all, make sure that your Internet is working properly. Then restart your computer and turn off the internet if you are getting it through a router or router. That is, your network card or modem must be disconnected from power: the network card will turn off itself when you restart the PC, and the modem, router, router or other connector is usually disconnected from power manually. This way we are guaranteed to reset your current Internet connection and connect again. After reconnecting to the network, the blocking of access to WOT updates disappears. This option usually fixes the connection issue for users with a dynamic IP address.
If you are unable to connect to the update server after completing this procedure, try the other options below.
Option 2
Having tried the first option above, we do the following. You need to go into the settings of your network connection and change the available DNS server to a new one. In Windows 10 this is done as follows:
- Go to settings (Start - Settings)
- Network and Internet
- Ethernet
- Call up the properties of the adapter through which you access the Internet. If wired, then “Ethernet”, otherwise “Wireless network”. This is done by right-clicking on the icon.
- We open the properties of the protocol "IP version 4 (TCP/IPv4)" also through the right mouse button.
- Place a dot next to “Use the following DNS server addresses” and enter if not, otherwise replace the DNS server with 8.8.8.8. This is Google's DNS server. The second one we enter is the Yandex DNS server 77.88.8.8.
- Save by clicking on the “Ok” button.
For convenience, we have created graphic instructions for you:
After completing the steps described above, the connection to the World of Tanks update server will occur through the generally accepted open policy of access to resources on the Internet provided by leading search engines. This will eliminate the problem with the unavailability of World of Tanks updates.
Option 3
If there is another option to solve the problem with WOT. Most often, after the release of the next patch, servers provide access for downloading to those players who are the first to try to download and to those who have a high-quality Internet connection. If you don't fall into the first category and don't have a high-quality network connection by modern standards, you'll just have to wait. Yes, you got it right. Once again: wait until the majority of players download the new patch, after which access to the update servers will be open to you. This filtering was done due to the fact that the number of simultaneous connections to the World of Tanks data center during the release of updates is off the charts. In these conditions, priority is given to players with fast Internet, who will not wait in line for a long time to download the patch. Be patient and if everything is really fine with your Internet, after 6-12 hours from the moment the update is released, access to the WOT servers will be open to you.
If a message appears on the screen while working with the program "Unable to establish a connection to the server.", follow these steps:
1. Check if your computer is infected with the Kido worm
Read the article about the symptoms of infection and methods of treatment How to fight the Net-Worm.Win32.Kido network worm .
2. Check Internet access
Check if it's available Internet by opening in the browser Internet Explorer website Kaspersky Lab. If access to Internet no, then contact your provider for more information. Please try to activate the application again after you have restored access to Internet.
3. Configure Firewall correctly
If you have installed on your computer Firewall, then make sure that in the settings Firewall there is an allowing rule for the process avp.exe.
Firewall (firewall) designed to ensure the security of your work on local networks and the Internet. Firewall is a software package that checks data transmitted via the Internet or local network, and, depending on the parameters Firewall(direction, transmission protocol, destination addresses and ports), blocks or allows this network activity.
4. Check the system date on your computer
You can learn how to check whether the system date is set correctly on your computer from article KB3508.
5. Try activation again in an hour
6. Contact Kaspersky Lab Technical Support
The World of Tanks game does not start - the "play" button does not work.
One of the common problems logging into World of Tanks is related to the “Play” button in the launcher. It is this button that must be pressed every time you start the game. But what to do if it doesn't work. You click and nothing happens - World of Tanks does not start? To answer this question, we have collected the most common errors when logging into WOT and described solutions for each problem. Let's look at each one in order, starting with the launcher not working.
If you cannot enter World of Tanks when you enter the game, you need to open the launcher, click “play” and see what happens. If you wait for a long time, the problem with logging into WOT is often hidden behind the inability to connect to the Wargaming servers serving your chosen cluster. In this case, you should check for a problem on your PC, namely:
Is the port through which data is exchanged between the World of Tanks client and the server blocked by your firewall?
If yes, you need to add an exception to the firewall. If this is a regular Windows firewall, just go to the control panel, select "Firewall" and add the file worldoftanks.exe, as well as the launcher executable file wotlauncher.exe to the list of exceptions. You can do this by double-clicking on the “Firewall” icon and going to the “Exceptions” tab, then adding there the above files with the .exe extension from the folder with the World of Tanks game.
Setting up the World of Tanks launcher Is the application (game) blocked by your antivirus?
If you have installed anti-virus software and have not configured it properly, by default all connections from previously installed programs, including the World of Tanks game, will be blocked. To unlock, add an exception in the control shell of your antivirus (Kaspersky, Dr.Web, Nod32, Eset and others) according to the principle described for the Windows firewall (above).
Mods for World of Tanks are used
Very often, mods can cause the "Play" button in the World of Tanks launcher to not work. Usually, even the best and most time-tested mod fails, especially after its update, which was released immediately before the release of the next patch for WOT. Often, mod developers are in a hurry to release a release that supports a new update for World of Tanks, creating a patch for the mod based on a test version of the game. Using such a “quick” update for a popular mod leads to problems with logging into the game both after the release of the next version of World of Tanks, and after the release of micropatches, 1-2 weeks after the main release.
I press the "play" button and it doesn't go into World of Tanks To check whether the use of modifications interferes with entering the game, disable them for a while. To do this, just rename the res_mods folder and restart your PC before attempting to log in.
Can't log into World of Tanks: I click "Play" and it doesn't log in
Among the problems with the "Play" button, the second place is occupied by errors related to the Internet connection. Check this category of game login errors using our instructions:
Find out what IP address is used when connecting your PC to the Internet, static or dynamic?
- With a static IP address, you are allocated the same address every time you connect to the Internet, and it will be credited to you when you log into World of Tanks. If your static IP address is banned in tanks, every time you try to click on the "play" button in the launcher you will not be able to connect. To solve this problem, contact your provider with a request to replace the static IP address assigned to you with another one. Some providers charge a fee for this service, while others offer it free. Occasionally, replacing an IP address may require a specialist to visit your home. Even more rarely, this service is not provided at all.
- In the case of a dynamic IP address, problems are also observed when the launcher does not enter wot when clicking on the “play” button. This happens when you are assigned an IP address banned by Wargaming when connecting to the Internet. This does not mean that you were banned, someone else playing under this dynamic address in World of Tanks was banned by IP. To solve this problem, simply reconnect to the Internet (disconnect and connect again).
Solving the problem with the "play" button in World of Tanks
Not included in World of Tanks In addition to the problems described above related to your network or Internet connection, as well as your PC settings, there is a category of problems related to the game itself. Let's consider these errors when logging into World of Tanks:
You updated the game and some files were not updated. Error during update.
If after the update you cannot enter the game, and after clicking “play” the launcher freezes for a long time, then the World of Tanks update was unsuccessful. The game will not always tell you about this. However, when connecting, the server will definitely check whether the hash of the client files installed on your PC matches the current game update. If even one file differs by even 1 byte or is missing, the server will not allow you to enter World of Tanks and will send a command to the launcher to try to update again.
Solving the problem with the game not working The launcher will again not be able to update, and the game will freeze when you click on “play” and here’s why: some directory or separate file (less often many files) in the game folder is not writeable for the current Windows user. That is, the user under whom you logged into Windows to play World of Tanks cannot overwrite old files for some reason. There may be several reasons:
- the user does not have enough rights to control the computer;
- the user's rights have been limited by another user;
- the user himself has limited the rights to the World of Tanks game files, intentionally or not;
- The antivirus manages files at its discretion on your PC.
Each of these points needs to be checked separately and find out whether the update is causing problems when launching World of Tanks through the launcher.
What to do if World of Tanks doesn't work
The simplest solution to the problem when the game does not enter can be to reinstall World of Tanks. Don't be afraid to erase all files to make sure they don't interfere with entering the tanks. The client version of WOT that you install on your PC does not contain any personal data that may be lost when you uninstall World of Tanks, with the exception of files with your replays and mods you previously installed. We have already found out about mods - it is better not to dwell on them if you want to solve a problem with the game. Feel free to reinstall the game, it usually takes about half an hour.
If reinstallation does not help, there is a high probability that the problem with the “play” button is related to the network or Internet connection (solution above).
World of Tanks freezes when entering the game
Particular attention should be paid to the drivers used for the video card and the availability of a license for the operating system. The error I click on the play button and it doesn’t open can be caused by a lack of a Windows license, as well as outdated drivers for your video card. To solve these problems, start by updating the drivers for the video adapter by going to the manufacturer’s website, downloading from there and installing the latest version of drivers that corresponds to your operating system and its bitness (32 or 64 bit). To solve problems with Windows, it is recommended to purchase a license (at your discretion). This will save you from most potential problems with logging into World of Tanks and the launcher.
Sometimes there are problems related to the game servers. Depending on the reason, you will need to take certain actions.
The reason for this message may not only be a problem with the user's system.
Often during promotions, game developers may experience problems with the servers.
If a player played on a server that went down, he will automatically be transferred to another server. But with a large flow of players, the receiving server may be overloaded, and accordingly the message “session on another server has not ended” appears. It is impossible to resolve this problem on your own, since it concerns the World of Tanks CPU. You just have to wait for recovery from failures.
If the problem is not due to server failures, then you need to take several steps to fix it:
1. Force termination
You can terminate an unfinished session yourself by forcefully closing it. To do this, you need to go to the official website of the game and log into your personal account. Next, you need to click on “sessions” in the “access management” section. 
The “sessions” section will display a list of active and completed sessions. To close the last session, you need to click on the “end” link.
2.
By pressing the Win + R keys, a search line will appear in which you need to enter %appdata%. A list of folders will appear in which you need to find the Wargaming.net folder, delete all contents from it and restart the computer. The next time you start the game client, you will need to re-enter your login and password.
3. Antivirus
No matter what antivirus you have installed, it may consider some game files to be a threat. To avoid conflicts, it is necessary to add the game to exceptions. This action can also slightly increase the frame rate in the game, since the antivirus will not constantly monitor it.
If the above solutions do not help, you should contact support, providing all the necessary information and attaching screenshots.
they play with incredible passion, those who are “hooked” on it can no longer tear themselves away from it.
Only the deaf have not heard of a multiplayer online game in the genre of an arcade tank simulator.
Incredibly realistic WWII battles with real tank models!
Therefore, players often simply panic if World of Tanks does not start.
There may be several reasons for the appearance of such a critical error. Don’t panic, stop frantically running around the Internet, everything can be fixed. Now you will find out how you can correct the situation.
I'll tell you how to fix the most common errors and how to fix them. If the game does not start, you try to solve the problem in one way, but it does not help, move on to the next one.
From this article you will learn:
The game won't start
If you have an error when launching the WofT game, first of all I recommend making sure that the launcher is working. Remember if you have recently installed new mods.
In this case, the startup problem arose precisely because of them. Just open the folder and clean it in /res_mods (in the root directory of the game).
Didn't install any mods? Check that the drivers on your computer are up to date. For example, are DirectX, Nvidia, Radeon video card drivers up to date?
The problem with launching the launcher has a simple explanation. This is a specially created program that launches applications and in translation it means “launch”. If there is something wrong with the launcher, the game simply will not start.
The solution to the problem is to open the folder with the installed game, run the file “worldoftanks.exe” in it. This will work, but only if you have the current version.
Checked, everything is fine, but the problem is not resolved? This can also occur due to installed updates, and the error has nothing to do with the computer.
It is a problem for Wargaming, therefore, we must wait until the project developers fix it. Usually, a little time passes and World of Tanks starts working great.
The update does not install
Often, when updating World of Tanks, problems can arise due to the following reasons:
- The update does not occur correctly for certain mods or for some game configuration.
- The update server is unavailable.
- Internet freezes.
If the error is related to updates and the tanks do not start, you need to restart the WofT download, and then try to update the game again.
Again, use the aforementioned “wot launcher”. Is the error still persisting? The only thing that will help is deleting the online game and installing it again.
Script errors when starting the game
Such problems arise in the browser because it is impossible to run the script that normalizes the normal operation of the game.
The error occurs primarily when you have an antivirus program installed that controls some specific features.
Simply put, the antivirus program begins to block some files on your computer, taking into account its settings.
Script errors occur during game updates, since the program does not recognize the current file version in the game folder.
Can sometimes occur when the script becomes corrupted. You check the cache, the checksum of various downloaded files, and in addition try to restart the online game.
Error XC000007B and D3DX9_43.DLL
Why does the XC000007B error occur? Windows system files have become corrupted. Or they were damaged and, as a result, the settings in the operating system changed.
Changes begin to limit the ability to launch. Troubleshooting - set default values in those places where they have changed.
If the error is D3DX9_43.DLL, then you will need to install the latest version of the driver libraries. It is worth considering that on some versions of operating systems, installation occurs as standard.
If the game does not launch, take action immediately.
Compliance with system requirements
You should also make sure that the World of Tanks game meets all the minimum requirements of your computer.
- 10 GB – free space on your hard drive.
- 256 Kbps – Internet connection speed.
- Compatible with DirectX 9.0c video cards.
- Processor supporting SSE2 technology.
If you've done all of the above and WofT still won't launch, don't panic.
The online game has excellent, decent support, ask for a solution to the problem and they will definitely help you.
To do this, go to the official website of the game and describe your problem in detail, attaching screenshots.
You can also ask for help on the forum, in any case you will receive a lot of useful information.
If the review was helpful to you and the game bug has been fixed, please share the information with your friends.
Perhaps they also encountered a similar problem. I wish that nothing spoils your games. Good luck to everyone, see you soon!
The game from Wargaming is the best online shooter dedicated to realistic tank battles from the Second World War. There is probably not a gamer in the CIS who has not at least once tried this game or heard about it. But the problem is that World of Tanks is very addictive and you don’t even notice how you spend dozens of hours downloading the next branch. But what if the game suddenly stops working?
Hello to all tankers. Today I will tell you several ways that will help you start your tanks again. Let's begin.
Everything from scratch
Full update– the best way to get rid of most errors and remove viruses that have settled in the sources. This is the easiest way, which only requires you to find the folder and press Shift + Delete.
I warn you, this is not a panacea and the likelihood that you will get rid of the error is not 100%, so you can first try other recovery methods.
Brutal defense
Very often, antivirus programs on computers perceive game files as a Trojan and delete it or put it in quarantine. In such situations, two errors may occur:
- The launcher does not launch on startup. In this case, try launching the game itself. Go to the WOT folder and find the WorldOfTanks.exe file. If the game starts, then simply add the launcher file to the exceptions of your antivirus program so that it does not react to it.
- I get an error: the WorldOfTanks.exe file is missing. Your protection is 100% effective here. Go to quarantine or the deletion log in your antivirus program and restore the lost file. Be sure to add it to the exceptions so this doesn't happen again.
You can restore deleted items using the function integrated into the launcher. If you see an update window open, go to Settings/Support/Verification. This way you trigger a forced recovery of all missing files. If something has been deleted, the launcher will automatically download it from the Internet.
Even if the antivirus program is not to blame for your error, I still recommend playing it safe in advance and adding the WOT folder to the exclusion list to avoid similar problems in the future.
Common problems
In addition to major errors, there may be minor flaws that spoil the player’s life and prevent WOT from starting. Often these are errors related to mods, updates, or the inattention of the gamer himself. But, let's take it in order.
Mods– additional files installed in the root of the game and significantly improving the gameplay. But often, in search of interesting modifications, players run into buggy or virus programs that ruin the entire game. To get rid of this problem, simply delete all additionally installed files that are located in World of Tanks/res mods.
The problem may be outdated drivers on your computer. Update the video driver and try running the project again.
The latest version is required to run DirectX and Visual C++ 2015 and .NET Framework version 4.0. If these programs are missing, there is a chance that the tanks will not start. Perhaps the programs were removed during cleaning or a system failure, then find and download them freely available on the Internet.
Check for compliance with system requirements. The game is regularly updated and each patch brings not only nerfs and upgrades to cars, but also new textures, graphics and everything else. Therefore, system requirements can grow very quickly. Even if tanks ran yesterday, today they may simply refuse to work on an old computer.
Error D3DX9_43.DLL, XC000007B, 0x00000003, etc.
Error related to your computer. This often means corrupted operating system files or DirectX not working correctly.
The problem is resolved by reinstalling WOT, the program or checking the OS for viruses using a good antivirus program.
Remember– if a problem occurs, check the antivirus quarantine, disable protection, remove mods and update drivers. If all this does not help, reinstall the game. In 90% of cases, this sequence of actions helps to get rid of the error. The problem will not go away if it arose due to system problems or problems with Wargaming servers. In the second case, everything will be resolved by itself, in the first, either check with an antivirus program or interrupt Windows.
Didn't find the answer to your question? Contact Wargaming technical support, they will help you resolve the issue.
I hope my advice will help solve your problem. Subscribe to the blog so you don't miss updates. See you soon, dear friends.